GLE Class (V167) Produced 2020 to present

2020 GLE 350 Windshield Wavy / Warped Issues?

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Old 07-15-2024, 08:50 PM
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2020 GLE 350 Windshield Wavy / Warped Issues?

Hey everyone,

I am in need of thoughts and wisdom.

i purchased a 2020 GLE 350 on Saturday for my wife. Out of warranty. Roughly 50K miles.

Love the car but noticed within 24hr after purchase that something odd was going on with the windshield. It almost appears “warped” or “wavy.” When driving, everything appears distorted. It isn’t egregiously noticeable at first, but is not drivable long term. It is giving my wife headaches and causing dizziness. It’s bad.

Has anyone else experienced this? The dealership quoted me $2950 to replace the windshield. That was a surprise.

any insight is appreciated. Thank you.
Old 07-15-2024, 08:56 PM
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Is it an OEM windshield or aftermarket replacement?
Old 07-15-2024, 09:14 PM
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Originally Posted by taphil
Is it an OEM windshield or aftermarket replacement?
It is an OEM windshield.
Old 07-15-2024, 11:18 PM
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Maybe you can start following a bunch of construction trucks and hope for a windshield chip so insurance covers a replacement.

Last edited by wildta; 07-15-2024 at 11:19 PM.
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Old 07-16-2024, 06:54 AM
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you can just have the windshield replaced if it that bad out of pocket. but be forewarned its not cheap on these. if it was my wife's car, I'd just replace the windshield.
Old 07-16-2024, 06:57 AM
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Originally Posted by wildta
Maybe you can start following a bunch of construction trucks and hope for a windshield chip so insurance covers a replacement.
Ha! You are a genius.

Originally Posted by FireRx Captain
you can just have the windshield replaced if it that bad out of pocket. but be forewarned its not cheap on these. if it was my wife's car, I'd just replace the windshield.
I’m hesitant to replace the window for $3,000 in fear that the one they put in will have the same problem.
Old 07-16-2024, 08:24 AM
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That doesn't sound right for an OEM windshield. I would wonder if it's been treated or coated with something? How does water react on the glass surface? If it's hydrophobic (beads), there may be a coating that's distorting the clarity.
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Old 07-16-2024, 09:23 AM
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Originally Posted by Go Dawgs
Ha! You are a genius.



I’m hesitant to replace the window for $3,000 in fear that the one they put in will have the same problem.
Wow, they quoted you $3K? I'd find another glass shop to do it, like Safe Lite or some other glass company that does Mercedes. Last time I checked that windshield is less than $1000 on its cost.
Old 07-16-2024, 11:01 AM
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Make sure no one added aftermarket tinting to the windshield.

Safelite charged my insurance company $1800.00 for a new OEM HUD compatible windshield last year.
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Old 07-16-2024, 12:04 PM
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OEM windshield is pretty expensive compared to generic one, more so with HUD option, and windshield replacement requires camera calibration also.
Old 07-16-2024, 03:16 PM
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There's OE and there's OEM. Original equipment manufacturers (OEM's) may make different grades of glass.
OE glass is the Original Equipment, so make sure your glass is OE, not just OEM.

It always requires calibration.

Last edited by mikapen; 07-16-2024 at 03:17 PM.
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Old 07-16-2024, 03:46 PM
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I think the important thing is to ensure the windshield has the Mercedes logo engraved on it.






Old 07-23-2024, 05:36 AM
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utilisez-vous des lunettes de soleil à verres polarisés ?
Old 07-23-2024, 11:13 AM
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Originally Posted by dthzo
utilisez-vous des lunettes de soleil à verres polarisés ?

Good point. Polarized lenses can cause distortions in some car windows, especially if tinting is involved.

https://www.revantoptics.com/blogs/t...in-car-windows

Old 07-23-2024, 04:30 PM
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Can we see a photo? Is it heated?
Old 07-23-2024, 06:43 PM
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Originally Posted by BlueYonder
I think the important thing is to ensure the windshield has the Mercedes logo engraved on it.



It should also have the word Mercedes on the passenger side.
Old 07-23-2024, 07:09 PM
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Originally Posted by W205C43PFL
It should also have the word Mercedes on the passenger side.
The Daimler or Benz sticker is ordered separately from the glass, and can be applied to any windshield.
Old 07-23-2024, 08:55 PM
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Originally Posted by mikapen
The Daimler or Benz sticker is ordered separately from the glass, and can be applied to any windshield.
Interesting, did not know about this, I thought it was etched inside the glass during the manufacturing process. Just to be clear and if we are on the same page, we are talking about the "Carl Benz" signature which was later replaced by simply "Mercedes" right?
Old 07-24-2024, 12:34 AM
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Originally Posted by W205C43PFL
Interesting, did not know about this, I thought it was etched inside the glass during the manufacturing process. Just to be clear and if we are on the same page, we are talking about the "Carl Benz" signature which was later replaced by simply "Mercedes" right?
Yes, that's what I was talking about, BUT I think I'm wrong.

I could swear that my windshield invoice showed a separate part number, when I go look at the glass, it certainly feels like it's etched.

I'll see if I can find the invoice. I'm already on my fifth windshield in 40,000 MI. I tend to avert my eyes anymore.


(The pitting you see here occurred on the trip home from the most recent windshield installation. Buzz Kill.)(Major road for gravel hauling to the next big city, and 30 mi of 40 mph construction the last 2 years.)
Old 07-24-2024, 07:18 AM
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Originally Posted by mikapen
Yes, that's what I was talking about, BUT I think I'm wrong.

I could swear that my windshield invoice showed a separate part number, when I go look at the glass, it certainly feels like it's etched.

I'll see if I can find the invoice. I'm already on my fifth windshield in 40,000 MI. I tend to avert my eyes anymore.


(The pitting you see here occurred on the trip home from the most recent windshield installation. Buzz Kill.)(Major road for gravel hauling to the next big city, and 30 mi of 40 mph construction the last 2 years.)
I see, I appreciate the info. As for construction, we get a lot of that here too in Canada and pitting in the windshield as well, oh and speed cameras and traffic jams: )
Old 07-24-2024, 08:31 AM
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So should I be concerned if the signature on my windshield is Karl Bends??

Actually the signature on both my 2020 GLS and 2015 S550 is Carl Benz. When I had the windshield replaced on the S550 in March, even though the installer (which was recommended by the dealer) bought the glass from the dealer, I made sure it had the Carl Benz signature before it was installed.
Old 07-24-2024, 09:39 AM
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Originally Posted by TNS550
So should I be concerned if the signature on my windshield is Karl Bends??

Actually the signature on both my 2020 GLS and 2015 S550 is Carl Benz. When I had the windshield replaced on the S550 in March, even though the installer (which was recommended by the dealer) bought the glass from the dealer, I made sure it had the Carl Benz signature before it was installed.
I forgot when did Mercedes started replacing "Carl Benz" with Mercedes. It might had started in 2019 on some models and 2020 or 2021+ on all models.
Old 07-24-2024, 07:47 PM
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man, I only have like 3-6 rock chips in my windshield. And was thinking about just having them fix but didn't want to take the chance of messing something up. Yours looks sand blasted compared to mine. I think I wait to replace it a while longer.

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