Factory Delays
Thread Starter
Junior Member
Joined: Jan 2021
Posts: 17
Likes: 5
From: Houston
2021 GLS 450
Factory Delays
My GLS 450 was assembled on March 29th. Since then It's been sitting at the factory. My dealer says a dozen other customer orders are showing the same status. Factory dispatch is giving no further details.
My salesman is assuming its related to the global chip shortage or a software update because the dealers G-class are now being delayed.
Anyone else experiencing these delays or have more info to share?
My salesman is assuming its related to the global chip shortage or a software update because the dealers G-class are now being delayed.
Anyone else experiencing these delays or have more info to share?
Newbie
Joined: Oct 2010
Posts: 7
Likes: 0
From: Mississauga, ON
'11 GL550
Yes, I ordered by GLS 63 in November. I now have a VIN and the truck is built, but still missing some "parts". Dealer says its likely microchips, and they have not been advised by MB as to when new chips will arrive. No ETA on when the truck will be shipped.
Super Member
Joined: Jan 2002
Posts: 560
Likes: 50
From: New York City
Chevrolet Chevette, Ford Pinto, Pontiac Aztek, Trabant, Yugo GV (and all the worst cars ever built)
I mentioned in another thread that there is a global shortage of Integrated Circuits that are used primarily for vehicles. The shortage will last until the end of the year and it is not only impacting MB but every single large car manufacturer in the world. I also mentioned somewhere that if you like the vehicle in the inventory lot (and it meets all your needs) then buy it because you won't see another one in a year. Not everyone will like this answer but it is the reality of the situation.
I ordered my GLS in Feb and it was supposed to arrive in May, then it became June, then July, then August.
So when I saw a GLS with all the stuff I wanted in Seattle, I bought it and had it shipped to New York for an additional $2,000. Money well spent as I would have been waiting 9 months for a vehicle that would not have everything I wanted.
I ordered my GLS in Feb and it was supposed to arrive in May, then it became June, then July, then August.
So when I saw a GLS with all the stuff I wanted in Seattle, I bought it and had it shipped to New York for an additional $2,000. Money well spent as I would have been waiting 9 months for a vehicle that would not have everything I wanted.
Super Member
Joined: Jan 2002
Posts: 560
Likes: 50
From: New York City
Chevrolet Chevette, Ford Pinto, Pontiac Aztek, Trabant, Yugo GV (and all the worst cars ever built)
Thread Starter
Junior Member
Joined: Jan 2021
Posts: 17
Likes: 5
From: Houston
2021 GLS 450
When you placed your order in November, when did they say your truck would be built? I was just wondering how long you've been waiting since the original delivery estimate.
Member
Joined: Jan 2016
Posts: 112
Likes: 34
2021 GLS450
when i ordered the car at the end of january, i was told to expect may/jun delivery. i reached out to my SA today and he informed me that my car will be completed on 4/29 and should arrive at the dealership (norcal) around 5/15 - 5/20. so it doesn't seem like there has been any delays on my car.
Super Member
Joined: Jan 2002
Posts: 560
Likes: 50
From: New York City
Chevrolet Chevette, Ford Pinto, Pontiac Aztek, Trabant, Yugo GV (and all the worst cars ever built)
when i ordered the car at the end of january, i was told to expect may/jun delivery. i reached out to my SA today and he informed me that my car will be completed on 4/29 and should arrive at the dealership (norcal) around 5/15 - 5/20. so it doesn't seem like there has been any delays on my car.
This is GOOD NEWS!
Please update us on developments.
Good luck.
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Newbie
Joined: Oct 2010
Posts: 7
Likes: 0
From: Mississauga, ON
'11 GL550
HOWEVER, dealer called me a day ago to say that the truck is ready to go, and has been loaded on the rail car and is on the way! I am expecting it April 26-30.
Cant wait!
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Thread Starter
Junior Member
Joined: Jan 2021
Posts: 17
Likes: 5
From: Houston
2021 GLS 450
My GLS 450 was assembled on March 29th. Since then It's been sitting at the factory. My dealer says a dozen other customer orders are showing the same status. Factory dispatch is giving no further details.
My salesman is assuming its related to the global chip shortage or a software update because the dealers G-class are now being delayed.
Anyone else experiencing these delays or have more info to share?
My salesman is assuming its related to the global chip shortage or a software update because the dealers G-class are now being delayed.
Anyone else experiencing these delays or have more info to share?
My dealer called me on Friday 4/16 and told me that there are about 1000 GLS with shipment delayed awaiting a software update. They are updating each vehicle individually then shipping. He said about 450 were completed last week in the first week of delay, so my car should ship in the next two weeks at worst.
Senior Member
Joined: Feb 2020
Posts: 260
Likes: 72
From: Vienna, VA
'20 GLS580, '18 S560
**UPDATE**
My dealer called me on Friday 4/16 and told me that there are about 1000 GLS with shipment delayed awaiting a software update. They are updating each vehicle individually then shipping. He said about 450 were completed last week in the first week of delay, so my car should ship in the next two weeks at worst.
My dealer called me on Friday 4/16 and told me that there are about 1000 GLS with shipment delayed awaiting a software update. They are updating each vehicle individually then shipping. He said about 450 were completed last week in the first week of delay, so my car should ship in the next two weeks at worst.
it took them 6 weeks to complete mine and release to transport.
Hopefully, yours will go quicker than mind did.
Member
Joined: Jan 2016
Posts: 112
Likes: 34
2021 GLS450
got an email from my sales associate on sunday to let me know that my gls450 should arrive in 5-7 days. this is completely in line with the timeline he provided to me back in january (when i ordered the car) and late last month (when i reached out with an inquiry). he also informed me that i should be very happy to have locked in the pricing when i did, b/c the pricing on these cars now is "nuts!" given the issues people have posted about the 48v system (sounds expensive to fix!), i'm leaning towards leasing the car for 42mos. the rates seem pretty ok - can get it down under an effective rate of 2% with the multiple security deposit option.
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
got an email from my sales associate on sunday to let me know that my gls450 should arrive in 5-7 days. this is completely in line with the timeline he provided to me back in january (when i ordered the car) and late last month (when i reached out with an inquiry). he also informed me that i should be very happy to have locked in the pricing when i did, b/c the pricing on these cars now is "nuts!" given the issues people have posted about the 48v system (sounds expensive to fix!), i'm leaning towards leasing the car for 42mos. the rates seem pretty ok - can get it down under an effective rate of 2% with the multiple security deposit option.
I emailed my sales in third week of June and he told me the car is now in “port” and he said that means it’s in Baltimore.
on june 25 he told me the car was “ship back” to Alabama and due to chip shortage.
this whole thing didn’t make sense to me that the car was shipped then shipped back but the sales also have no idea why that is. He said the only thing I can do is wait. I asked a few more q but he doesn’t know the answer. He told me to call the 1800 customer service number and see if they can give more info to me. He said he couldnt call because that is a customer hotline. The customer service only helped me send a msg to the sales mgr and the sales mgr called me - he said it was never in Baltimore and it was never assembled. The car is not built due to chip shortage and “port” means the location of the Alabama plant. Other than wait, nothing he can do.
anyone else have similar experience ? And if anyone know who is telling me the truth as far as the car is not built vs in Baltimore (aka port?)
thanks
Last edited by takkie; Jul 12, 2021 at 12:25 AM.
Junior Member
Joined: Mar 2021
Posts: 39
Likes: 11
From: NJ
2021 GLS 580, 2022 Acura TLX, 2020 Tesla MY
i ordered my gls 450 in feb 2021 and had a prod date of mid June.
I emailed my sales in third week of June and he told me the car is now in “port” and he said that means it’s in Baltimore.
on june 25 he told me the car was “ship back” to Alabama and due to chip shortage.
this whole thing didn’t make sense to me that the car was shipped then shipped back but the sales also have no idea why that is. He said the only thing I can do is wait. I asked a few more q but he doesn’t know the answer. He told me to call the 1800 customer service number and see if they can give more info to me. He said he couldnt call because that is a customer hotline. The customer service only helped me send a msg to the sales mgr and the sales mgr called me - he said it was never in Baltimore and it was never assembled. The car is not built due to chip shortage and “port” means the location of the Alabama plant. Other than wait, nothing he can do.
anyone else have similar experience ? And if anyone know who is telling me the truth as far as the car is not built vs in Baltimore (aka port?)
thanks
I emailed my sales in third week of June and he told me the car is now in “port” and he said that means it’s in Baltimore.
on june 25 he told me the car was “ship back” to Alabama and due to chip shortage.
this whole thing didn’t make sense to me that the car was shipped then shipped back but the sales also have no idea why that is. He said the only thing I can do is wait. I asked a few more q but he doesn’t know the answer. He told me to call the 1800 customer service number and see if they can give more info to me. He said he couldnt call because that is a customer hotline. The customer service only helped me send a msg to the sales mgr and the sales mgr called me - he said it was never in Baltimore and it was never assembled. The car is not built due to chip shortage and “port” means the location of the Alabama plant. Other than wait, nothing he can do.
anyone else have similar experience ? And if anyone know who is telling me the truth as far as the car is not built vs in Baltimore (aka port?)
thanks
My SA is trying to get details, a bit upset that the dealership was not on top of things to inform me.
Last edited by Dreamzz2004; Jul 12, 2021 at 08:31 PM. Reason: update
Member
Joined: Dec 2015
Posts: 86
Likes: 35
From: USA
2025 GLS 580 / 24 GMC Duramax Denali / 23 Bronco Wildtrak
Dreamzz - FWIW the sales manager emailed me an update today about a 580 I ordered in April unprovoked to tell me everything is trending a bit better and he may see my unit a couple weeks earlier than planned. However...he did mention the only issue he is aware of is the infamous chip shortage and it affects the rear tailgate operation. He also said there are no more GSL450/580 order slots for him to order, not sure if MY changeover or what. He said new inventory is almost non-existent and I was wise to order when I did. Cars.com has 43, New GLS580 listed for sale in all the US at the moment...there were several hundred back in March/April.
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
I am waiting for my GLS580 built in the last decade of June (initial order in Mar 2021), I just checked with my SA and got the response that car is in D30 VPC Delayed. Previous state was B90 Blocked from Shipment.
My SA is trying to get details, a bit upset that the dealership was not on top of things to inform me.
My SA is trying to get details, a bit upset that the dealership was not on top of things to inform me.
What does D30 VPC Delayed means?
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
got an email from my sales associate on sunday to let me know that my gls450 should arrive in 5-7 days. this is completely in line with the timeline he provided to me back in january (when i ordered the car) and late last month (when i reached out with an inquiry). he also informed me that i should be very happy to have locked in the pricing when i did, b/c the pricing on these cars now is "nuts!" given the issues people have posted about the 48v system (sounds expensive to fix!), i'm leaning towards leasing the car for 42mos. the rates seem pretty ok - can get it down under an effective rate of 2% with the multiple security deposit option.
Junior Member
Joined: Mar 2021
Posts: 39
Likes: 11
From: NJ
2021 GLS 580, 2022 Acura TLX, 2020 Tesla MY
Member
Joined: Jan 2016
Posts: 112
Likes: 34
2021 GLS450
yep, i picked it up on 5/14 and have already put 3000+ miles on it. i must be one of the lucky ones to have just skirted the chip shortage issue. when i picked my car up, there were only 2 other GLSs on the lot…compare that to about a dozen or more when we placed our order back in late january.
Junior Member
Joined: Mar 2021
Posts: 39
Likes: 11
From: NJ
2021 GLS 580, 2022 Acura TLX, 2020 Tesla MY
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
Junior Member
Joined: Mar 2021
Posts: 39
Likes: 11
From: NJ
2021 GLS 580, 2022 Acura TLX, 2020 Tesla MY
yes i am in Central NJ and was told by my SA there is no port now and the car will be shipped directly from Alabama.
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
At any rate, that atleast clear my confusion why it was in baltimore and what not, it was never there.
He did tell me there is a VIN number for the vehicle but the latest status update for the car is "Block for Shipment" on July 2nd.
No more updates post that.
Did any of you got more updates to it?
thanks
Member
Joined: Jan 2016
Posts: 112
Likes: 34
2021 GLS450
fwiw, on the build sheet my sales associate printed out for me when i ordered back in jan, it says Region: WESTERN and VPC: Long Beach across the top. i was a little confused so i asked my SA whether they ship the cars from AL to CA. as many have mentioned here, west coast cars are delivered via rail, so my car never went anywhere close to Long Beach. so in my estimation, your dealer prob made an honest/uninformed mistake in telling you VPC was baltimore as your paperwork likely indicated baltimore. as for why mercedes lists the wrong VPCs for cars built in AL, who knows.
Junior Member
Joined: Mar 2021
Posts: 39
Likes: 11
From: NJ
2021 GLS 580, 2022 Acura TLX, 2020 Tesla MY
So I spoke to the sales, and he told me it wasnt in baltimore - he saw a status update in June that says VPC processing and assumed it was at baltimore port becuase thats where the VPC is. He said he wasnt aware that the VPC for GLS is in Alabama.
At any rate, that atleast clear my confusion why it was in baltimore and what not, it was never there.
He did tell me there is a VIN number for the vehicle but the latest status update for the car is "Block for Shipment" on July 2nd.
No more updates post that.
Did any of you got more updates to it?
thanks
At any rate, that atleast clear my confusion why it was in baltimore and what not, it was never there.
He did tell me there is a VIN number for the vehicle but the latest status update for the car is "Block for Shipment" on July 2nd.
No more updates post that.
Did any of you got more updates to it?
thanks
Member
Joined: Jun 2011
Posts: 154
Likes: 4
From: NYC, NY
2022 GLS 450 w/ AMG Night (22" AMG Wheel)
on my vehicle, the last update in the system was July 2, and the one before that was June 20 (My prod date).. do you know how frequent the plant updates these status?
thanks
