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Airmatic Issues

Old Jan 1, 2009 | 11:04 PM
  #1  
rwaller's Avatar
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From: Chapin, SC
S500
Airmatic Issues

Received "Airmatic Warning Car is Too Low" messages yesterday when turning and going around curves. After arriving home and inspecting; Car is not bottoming out on wheels. Should car be driven to service tech or towed?

Thanks for the help.
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Old Jan 2, 2009 | 06:35 AM
  #2  
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03 E500 and Corvette
Originally Posted by rwaller
Received "Airmatic Warning Car is Too Low" messages yesterday when turning and going around curves. After arriving home and inspecting; Car is not bottoming out on wheels. Should car be driven to service tech or towed?

Thanks for the help.

I have been getting this same warning for about month. The frequency of alarm is increasing. I took mine to the dealer. "ran all the checks found no problems or leaks". But the alarm persist. Told them "I'll be Back". It will fail but now I will drive it to failure. You have a problem with this warning activating. The pump for the system is running too frequent. This only happens with a leak in the system. Granted not finding it does not mean it does not exist. I would suggest you schedule service on the car and at least give them the chance to tell you they could not find the problem. That is if you have warranty. If no warranty you might want to wait until failur so they don't have trouble finding the problem. Good luck.
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Old Jan 2, 2009 | 07:43 AM
  #3  
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Thank you.
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Old Jan 3, 2009 | 10:53 AM
  #4  
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I recently had the same message too. But, there was no malfunction code, just a red "stop vehicle, ride height too low" My rear was all the way down. I have weak batteries and i think the computer turns off the function of setting the ride height until the alternator recharges the battery > especially since it was about 0 degrees where i live overnight. After about 5 minutes, the ride height rose.

About the air leak, i think if there was one, there would be a malfunction indicator. I had one when i bought the car and i had a malfunction that said a white "air suspension malfunction". It was a faulty air hose line.
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Old Jan 5, 2009 | 07:56 PM
  #5  
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Originally Posted by MercFiveHundred
I recently had the same message too. But, there was no malfunction code, just a red "stop vehicle, ride height too low" My rear was all the way down. I have weak batteries and i think the computer turns off the function of setting the ride height until the alternator recharges the battery > especially since it was about 0 degrees where i live overnight. After about 5 minutes, the ride height rose.

About the air leak, i think if there was one, there would be a malfunction indicator. I had one when i bought the car and i had a malfunction that said a white "air suspension malfunction". It was a faulty air hose line.
Agreed there can be more than 1 problem. That is why the dealer should diagnose it. The air shock/suspension run about $1100 for each wheel so why not let MB do it vs guess with such a high price tag on parts.
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Old Jan 5, 2009 | 08:30 PM
  #6  
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E-ZGO 53hp., 1999 E 430 sport, 2004 E 55, 2008 Tahoe LTZ on 24"s
If you get the red "stop vehicle, ride hight too low" you have a problem that will most likely get worse. I got one lift (by pushing the raise button) for 3 minutes (long enough to move the car to the shop). My right front strut started to cycle up, down, up, down and air compressor ran all the time, so I shut it down, I could hear the air leak and feel it coming out of the strut around the base by the bellows. Now I am gathering information on the wonders of DC Airmatic. What I have found so far is a few part numbers,
2113205513
2113205413
found at parts.com for $759.00
The number that is on my E55s strut is
2113206313 right and has AMG markings.
More on the subject as I progress, not too happy our cars don't have bump-stops to prevent the tire from hitting the inner fender panel.
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Old Jan 7, 2009 | 08:41 AM
  #7  
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Originally Posted by Yacht Master
If you get the red "stop vehicle, ride hight too low" you have a problem that will most likely get worse. I got one lift (by pushing the raise button) for 3 minutes (long enough to move the car to the shop). My right front strut started to cycle up, down, up, down and air compressor ran all the time, so I shut it down, I could hear the air leak and feel it coming out of the strut around the base by the bellows. Now I am gathering information on the wonders of DC Airmatic. What I have found so far is a few part numbers,
2113205513
2113205413
found at parts.com for $759.00
The number that is on my E55s strut is
2113206313 right and has AMG markings.
More on the subject as I progress, not too happy our cars don't have bump-stops to prevent the tire from hitting the inner fender panel.
I agree with you on this issue. Currently I plan to drive to failure as the dealer can not find the problem. I also plan to let MB pay the tow because I will not drive it once the strut fails, I will have it towed to MB. Keep us informed on your issue.
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Old Jan 8, 2009 | 09:27 AM
  #8  
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I called around to 3 MB dealers for quotes and actually went to one dealer to see the pneumatic strut in person. I am now confused as to what is what.
Dealer 1 part number 2113206313 (same # that is on my car) $935
Dealer 2 part number 2113206313 updates to 2113205438 $1110.00
Dealer 3 part number 2113205438 $1010.00 went to look at strut and it did not have any AMG markings as did my OEM strut.
I am not getting a confident feeling from the MB parts people as I was under the impression that the AMG strut was different than a standard Airmatic strut.
Am I wrong? are all Airmatic struts the same? If so parts.com will have a $759 sale.
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Old Jan 9, 2009 | 12:00 PM
  #9  
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Sorry don't know if there is any difference between amg and std. But I will try the raise function to see what fails.
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Old Jan 10, 2009 | 03:16 PM
  #10  
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Originally Posted by Yacht Master
If you get the red "stop vehicle, ride hight too low" you have a problem that will most likely get worse. I got one lift (by pushing the raise button) for 3 minutes (long enough to move the car to the shop). My right front strut started to cycle up, down, up, down and air compressor ran all the time, so I shut it down, I could hear the air leak and feel it coming out of the strut around the base by the bellows. Now I am gathering information on the wonders of DC Airmatic. What I have found so far is a few part numbers,
2113205513
2113205413
found at parts.com for $759.00
The number that is on my E55s strut is
2113206313 right and has AMG markings.
More on the subject as I progress, not too happy our cars don't have bump-stops to prevent the tire from hitting the inner fender panel.
Same happened to me more than a year ago on my front right with the same red message - except that i was in bumper to bumper traffic for about 30 mins after it happened LOL. That side seems to be the most popular to go out. I had the two rear and the front right shocks replaced by the dealer.

I hope my diagnosis of my car is correct. This car is the worst car i ever owned in terms of repairs. Seems like every week its a new problem.
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Old Jan 10, 2009 | 04:10 PM
  #11  
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YM, if you PM your VIN to me, I can look up the current correct part number. That last number maps to 07+ E63, which may or may not be right for your car.
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Old Jan 13, 2009 | 11:01 AM
  #12  
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Originally Posted by Yacht Master
I called around to 3 MB dealers for quotes and actually went to one dealer to see the pneumatic strut in person. I am now confused as to what is what.
Dealer 1 part number 2113206313 (same # that is on my car) $935
Dealer 2 part number 2113206313 updates to 2113205438 $1110.00
Dealer 3 part number 2113205438 $1010.00 went to look at strut and it did not have any AMG markings as did my OEM strut.
I am not getting a confident feeling from the MB parts people as I was under the impression that the AMG strut was different than a standard Airmatic strut.
Am I wrong? are all Airmatic struts the same? If so parts.com will have a $759 sale.

M211-320-63-13 HYDROPNEU 935.00 LEFT SIDE PNC A2113205338 $1100.00
M211-320-64-13 HYDROPNEU 992.25 RIGHT SIDE PNC A2113205438 $1100.00

211-320-54-38 is the correct updated strut if you are looking for the right side. The reason you are getting different numbers is because the parts catalog gives the 211-320-63-13 and for the most part people don't buy these items over the counter so the parts advisor most likely didn't take the time to check for sub numbers.
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Old Jan 13, 2009 | 01:09 PM
  #13  
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These can be had for about $850 per side. I am not 100% sure of the price because MB has been raising some prices a bit as of late.
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Old Jan 13, 2009 | 04:18 PM
  #14  
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Well now I have a question, I thought I knew right from left but what dose MB consider right and left?
The front strut on the passenger side (?right?) is clearly marked 2113206313 in three places but that number updates to 2113205338 for the left side????
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Old Jan 13, 2009 | 08:32 PM
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Subscribe to https://epc.startekinfo.com/epc/home.jsp is FREE for parts #
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Old Jan 14, 2009 | 07:28 AM
  #16  
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I got the raise car in the fss again. So this time I activated the raise button. The car raising showed in FSS and the car went up. I left it there for a few mintues then lowered it to normal. Still had the warning indicator for raise car. malfunction
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Old Jan 14, 2009 | 09:11 AM
  #17  
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Originally Posted by Rick SL55
Subscribe to https://epc.startekinfo.com/epc/home.jsp is FREE for parts #
Thanks Rick, I'll check it out.

Originally Posted by vettdvr
I got the raise car in the fss again. So this time I activated the raise button. The car raising showed in FSS and the car went up. I left it there for a few mintues then lowered it to normal. Still had the warning indicator for raise car. malfunction
vettdvr, is the car leaking down after you raise it up? Can you hear any air leaks? My problem is pretty straight forward as I can hear and feel the air leaking out of the strut. At this point I have got to get to the bottom of the left strut on the right side issue. I am away from my car now but I can't wait to check the part number on my left strut.
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Old Feb 16, 2009 | 01:15 PM
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OK guys more information here.

https://mbworld.org/forums/w211-amg/...there-any.html
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Old Feb 22, 2009 | 10:34 PM
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The vehicle should be towed in to avoid possible damage to struts or under carraige. Usually the strut tops leak and if caught early the fronts can be repaired, if driven lowered for too long can cause internal strut damage. Once the message appears the airmatic module stores a fault code indicating the failure.
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