CD/DVD player partially working
#1
Junior Member
Thread Starter
CD/DVD player partially working
I was attempting to do the time/date upgrade that Polar Bear graciously gave to us, but I got a disk error. I then put a regular CD into the drive. It loads and reads the tracks. It then tries to play the music, but won't. It tries track 1, skips to track 3, then displays 'Disk Error'.
What could be the problem with my optical drive? It partially works.
What could be the problem with my optical drive? It partially works.
#2
MBWorld Fanatic!
If you put the disc in without being in the Engineering Menu, it is normal for it to display a similar message like Unrecognized Format or perhaps Disc Error. It will, however (assuming the optics are good in your changer) recognize it when Software Update is selected and carry out the operation normally.
Is the audio CD you put in a standard aluminum audio CD, CD-R, or MP3 data CD-R?
Is the audio CD you put in a standard aluminum audio CD, CD-R, or MP3 data CD-R?
#3
Junior Member
Thread Starter
Thanks for the reply. I tried putting the CD in before and after going to the engineering menu. Soon as I chose Software Update, the screen flashed to the loading screen then instantly to Disc Error.
The audio CD was a standard aluminum audio CD.
The audio CD was a standard aluminum audio CD.
#4
MBWorld Fanatic!
It does sound like the optics may be failing or may be dirty. Will it play a DVD-Video disc?
#5
Junior Member
Thread Starter
Sorry for the delay. I had to get things together and then film them so they could be seen.
Yes, I can play a DVD...partially. Attached to this post are a couple of youtubes I filmed to show what is happening.
First is what happens when I put a CD into the system:
Second is what happens when I put in a DVD:
The DVD is Incredibles 2.
If it's a dirty lens, I wouldn't expect it to read the disks at all. Maybe it is a sticky rail that the lens moves on or a gummed up gear.
Yes, I can play a DVD...partially. Attached to this post are a couple of youtubes I filmed to show what is happening.
First is what happens when I put a CD into the system:
If it's a dirty lens, I wouldn't expect it to read the disks at all. Maybe it is a sticky rail that the lens moves on or a gummed up gear.
#6
MBWorld Fanatic!
Sorry for the delay. I had to get things together and then film them so they could be seen.
Yes, I can play a DVD...partially. Attached to this post are a couple of youtubes I filmed to show what is happening.
First is what happens when I put a CD into the system: https://www.youtube.com/watch?v=-R1PrEaOTYM
Second is what happens when I put in a DVD: https://www.youtube.com/watch?v=syH5d5500mQ
The DVD is Incredibles 2.
If it's a dirty lens, I wouldn't expect it to read the disks at all. Maybe it is a sticky rail that the lens moves on or a gummed up gear.
Yes, I can play a DVD...partially. Attached to this post are a couple of youtubes I filmed to show what is happening.
First is what happens when I put a CD into the system: https://www.youtube.com/watch?v=-R1PrEaOTYM
Second is what happens when I put in a DVD: https://www.youtube.com/watch?v=syH5d5500mQ
The DVD is Incredibles 2.
If it's a dirty lens, I wouldn't expect it to read the disks at all. Maybe it is a sticky rail that the lens moves on or a gummed up gear.
I would recommend calling Becker Auto Sound - https://www.beckerautosound.com 201-773-0976 and ask for Tom to get his prognosis and an estimate to repair it.
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GPF (11-07-2019)
#7
Junior Member
Thread Starter
konigstiger, could you link the instructions on how to remove the CD/DVD player from a 2009 S550 base model? VIN: WDDNG71X39A250531
Last edited by GPF; 11-08-2019 at 09:09 AM.
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