Tunning Horrific Nightmare
Ballz, at this point if you end up in court, the only one stuck with their position is you, based on the posts here.
I am not the moderator, but at this point I would have shut down the topic and sent you a nice email of understanding and sympathy.
So... All you really need is the Front end fixed, and you are whole... Stuff happens... And if you had to bring your car back to MB 6 times for the same problem.. You would NOT be getting FREE ECU tunes!!!
So stop it, and be reasonable... Didn't MB Road Assistance tow the car? So if that were the case that is WAS damaged by the Tow... Then Why Would EE be Responisible???
They went a long way to get you new Trans & supercharger... They negociated it for you that is worth a lot... There is proof that this damage did exisit prior to the TCU tune. You didn't have the car since new, and never had the Trans torn down for inspection, so with all respect you have no idea what happened to this car prior to you owning it...
The only reason I'm sticking up for them is that they have repeatedly gone out of their way for me and my freinds... And I am 3,000mi away. They always went above and beyond, So I can't see why they would change right where they live unless you were unreasonable...
So lets be reasonable B4 this goes to Court, and work it out with realistic expectations. Lets all stop the finger pointing and get this Squared... I'm bored with it.
NOW I MUST GET TO MY GIANTS! IT'S ABOUT TO START... I'm budding out as of now... Good Luck.
And and OT Haters stop here:
Rocket... Yes I like UFC cause it most resembles a Real Street Fight that is where my heart is... A Street fight is boxing, Wrestling, Grappling, and Ground & Pound, A personal fav... Everything but the Ju Jitsu. Do watch Vazquez Vs Marquez III on Showtime in March.
Best,
RoydRage

Now matter what I never insulted you...
You have a BIG mouth on the Internet. So I'm coming out to the Bay area this spring... And I promise you are going to have an opportunity to open your big mouth to me IN PERSON.
RoydRage
The Best of Mercedes & AMG
Excuse Me... Check Yourself...
I did not threaten Or imply violence in ANY way

All I said is " You will have a opportunity to open your big mouth to me in person"
That's not a threat at all... Is it now?
RoydRage
I See Your Little Arms. You Never Met Me and You Don't Want Too!

Don't Worry BallzyS55 and Don’t Let This Little Guy Scare You!!
Tell Your Experience!!
Last edited by Havoc; Feb 3, 2008 at 08:47 PM.
And I would love to meet you... PM me your cell, and I'll call when I come to town!
And him telling his Side of the story... I have no beef with... Free speech... Just insulting me in his post... I have never done this to anyone here EVER. I have never done it to anyone period without being insulted first... AND I have still not named called or insulted him back... Get a grip
Best Always,
RoydRage
Either way, I'd like to see what he has to say about all this.
New tune by Jeff at Renntech is better....but still bleh. He says it could be bad gas pulling timing. I've sort of given up for now. I will probably get a powerchip tune from VRP. They seem to be the only one fine tuning this software.
Ted
I'm the one who was double-booked with you guys last Tuesday. Coincidentally, I was in for a brake job, as well. My appointment was made a couple of weeks ago, but I had run 30 minutes late. This pushed back the time your car got done. This one was on me more than them.
Anyway, back to the matter at hand... I'm sorry you guys had a bad experience with 'the shop.' You have every right to be upset and demand to be made whole. But it sounds like they have for the items that they 'affected' with their work. You got a new SC and PUMP for the 55 (which you had complained to me would go out on you every 3-4 sprints). Your cousin got a new tranny for the S65.
It sounds like the only shortcoming is the bumper. You (and 'the shop' together) should definitely work through the tow company's insurance company to repair it. You however cannot expect 'the shop' to compensate you for someone else's actions. If a friend recommended that you hire a roofer to re-shingle your roof and it ends up leaking, do you hold your friend accountable?
Like Raymond G said, the most you can expect to get out of this is to be made whole. I think 'the shop' was very generous in offering the ELM to compensate you for your time and gas. Unfortunately, s**t happens! I can't tell you how many times I've taken my car into the dealer to repair the same items (that never seem to get fixed correctly) or dealers that have curbed my wheels, scratch my bumper, etc. I guarantee my SA would laugh at me if I asked him to throw in a new set of tires to compensate me for my time.
So while I sympathize with your frustrations, you have no support from me to request for them to give you the ECU tuning gratis. That's just asking for too much. Your frustrations do not equate to 'pain and suffering.' It sounds like that's the analogy you are making in your mind and looking to be compensated as such. Quite frankly, it's not. If an attorney is telling you so, make sure you're hiring them on a contingency and not hourly-basis.
On to the other point of the 'competence' level of the shop... as in life, as with all people, we make mistakes. Hate to drop a cliche here, but 'no risk, no reward,' right? Do you go to Vegas and then ask for your money back when you lose?! If you want to push the envelope of your car and take it above and beyond the manufacturer's specifications, you have to be prepared that something might go wrong. They call it 'tuning' because you've got to test and adjust. Ferrari goes through tens of engines in their research and development. Yes, I understand you go to a reputable 'tuner' to leverage existing data hoping to avoid mistakes. Unfortunately, no two cars are EXACTLY alike. If a car had been previously abused (I'm not saying yours was, but you did share a few stories with me), that could certainly affect the outcome. You should be honest with yourself, too; you really don't know if the car was abused prior to your ownership since you got both cars at auction.
As a word of advice to all you others reading this... Extended Warranty!!!
In any event, good luck with your bumper claim.
I'm the one who was double-booked with you guys last Tuesday. Coincidentally, I was in for a brake job, as well. My appointment was made a couple of weeks ago, but I had run 30 minutes late. This pushed back the time your car got done. This one was on me more than them.
Anyway, back to the matter at hand... I'm sorry you guys had a bad experience with 'the shop.' You have every right to be upset and demand to be made whole. But it sounds like they have for the items that they 'affected' with their work. You got a new SC and PUMP for the 55 (which you had complained to me would go out on you every 3-4 sprints). Your cousin got a new tranny for the S65.
It sounds like the only shortcoming is the bumper. You (and 'the shop' together) should definitely work through the tow company's insurance company to repair it. You however cannot expect 'the shop' to compensate you for someone else's actions. If a friend recommended that you hire a roofer to re-shingle your roof and it ends up leaking, do you hold your friend accountable?
Like Raymond G said, the most you can expect to get out of this is to be made whole. I think 'the shop' was very generous in offering the ELM to compensate you for your time and gas. Unfortunately, s**t happens! I can't tell you how many times I've taken my car into the dealer to repair the same items (that never seem to get fixed correctly) or dealers that have curbed my wheels, scratch my bumper, etc. I guarantee my SA would laugh at me if I asked him to throw in a new set of tires to compensate me for my time.
So while I sympathize with your frustrations, you have no support from me to request for them to give you the ECU tuning gratis. That's just asking for too much. Your frustrations do not equate to 'pain and suffering.' It sounds like that's the analogy you are making in your mind and looking to be compensated as such. Quite frankly, it's not. If an attorney is telling you so, make sure you're hiring them on a contingency and not hourly-basis.
On to the other point of the 'competence' level of the shop... as in life, as with all people, we make mistakes. Hate to drop a cliche here, but 'no risk, no reward,' right? Do you go to Vegas and then ask for your money back when you lose?! If you want to push the envelope of your car and take it above and beyond the manufacturer's specifications, you have to be prepared that something might go wrong. They call it 'tuning' because you've got to test and adjust. Ferrari goes through tens of engines in their research and development. Yes, I understand you go to a reputable 'tuner' to leverage existing data hoping to avoid mistakes. Unfortunately, no two cars are EXACTLY alike. If a car had been previously abused (I'm not saying yours was, but you did share a few stories with me), that could certainly affect the outcome. You should be honest with yourself, too; you really don't know if the car was abused prior to your ownership since you got both cars at auction.
As a word of advice to all you others reading this... Extended Warranty!!!
In any event, good luck with your bumper claim.







