Hulk

Ted I agree 110%
I hate how this forum has become....

It used to be that forums used to be to help out the community, us , the members, but now it seems that we are forced by vendors to either protect them or even down play how crappy their products , tunes or service is, so say the truth

To the guy with the weistec from south africa..Bro your engine blew up, that's not speculation , if the engine blew up it blew up

Sir-Boost-a-Lot

iTrader: (1)

You're correct. It's Always been about business ,but gotten much worse since IB took over the scene.

Hulk

Yup
I just don't get some ppl if weistecs product blew up my motor, as a man I would want to warn ppl to wait and see how weistec handled it

Sir-Boost-a-Lot

iTrader: (1)

Personally I've been building and modifying cars my entire life and don't expect companies to hold themselves liable for anything in the event of a failure. It's the nature of modifying a vehicle that when tweaking it to do things that it was never intended to do that catastrophe is possible. I know not everyone agrees with me but most often it's a fruitless expenditure of resources to seek reimbursement. I've been however pleasantly surprised a few times.

I remember around 2006-2007 Air Flow Research produced cylinder heads for LS1 engines that had valves installed that were not heat treated properly. The tip of the stem would slowly wear away causing loose lifter preload and noisy valve train. AFR not only re-valves the heads, but paid for labor and gaskets and coolant to have a shop R+R them for the customer.

That doesn't happen very often.

Remember how badly Mercedes **** on everyone who bought a 2.7 V6 powered sludge mobile in the early 2000s? They voided warranties on everything they could, to avoid having to replace thousands of 20 and 30k mile engines that were failing due to faulty engineering.

Hulk

This is not about companies being liable to replace anything however weistecs whole pitch was a good product with their safe tune and if something goes bad they blame anything and everything
This goes for tuners as well
Speak up that's what the forum is for

Sir-Boost-a-Lot

iTrader: (1)

Companies have a tendency to think the customer f-ed it up regardless if it was their product that failed, and customers have a tendency to want a company to pay for a mistake that they themselves made. I'm speaking in general about the performance industry not Weistec.

In the end, it is what it is.. Charge it to the game and fix it:jest:

gaspam

sounds like his car had issues long before he installed the wiestec....

https://mbworld.org/forums/w211-amg/...se-advise.html

SavMan

There was nothing wrong with his car in that thread the dyno was not calibrated

Hulk

correct Savman

this is about people speaking up about a product that many here are drooling over and think everything is fine, he is not the only one with problems, so this might make people speak up, after 8000+$ i would be pissed especially after all the hoopla

gaspam

there were plenty of monkey fu#king a football going on in that shop that could lead people to believe that his shop messed up... how as a tuner do you not check the calibration on your dyno anyways?

and imagine if they did this (quote below) again when they installed the wiestec blower... you think that might have negative ramifications?

Tech-Tune

Sounds like the company is trying to do right for the customer. Besides, he said he would inform the community when all is said and done so lets leave it at that.

AKnight55

Why arent you warning people that OE Tuning has blown up a motor? As a man you should probably start warning people then

Hulk

oh really pigboy, how many motors has another tuner on this forum blown up???

go back to the barn pigboy

IF OE would blow up MY engine, you can bet I would be here saying it and not hiding the fact, like you would bacon head

novae500

Risk taker or risk averse??? That's the question I ask myself every time I do something. As for modding my car I want a fast reliable car. Im content where it is at the moment. Always will be a faster car. I don't want my car to be down for awhile and not able to enjoy it.

PACougar

I think it's easy to confuse two things here. First is a defective product, if you by the SC Kit, part of it breaks and destroys your engine or you can prove that it's bad tuning(almost impossible to prove) then ya the company is responsible and should be paying to make it right! Second is original part failures, if you slap on the SC Kit and you crack a piston due to the obviously higher cylinder pressures, then no your engine failed because you as the consumer modified it and pushed beyond the original design capability. I see a lot of people mixing these two ideas together and the fact is they're completely different situations.

Weistec

Hulk, we don't know exactly who you are or what your agenda is, but there are clearly some parts of the picture you are missing.

As a company we feel we are very open and truthful of our results and we are in fact very conservative with our products. You can form what ever opinion you want, and in the end you can also publically speak out about them.

We have a commitment to our customers to give them the best possible customer service and to help understand what exactly happens in all situations. As the owner of the car said, we are working together to understand the situation and take it from there.

Weistec Engineering

Hulk

what is there to understand, this is an issue that is not only with your company but every vendor lately...the secretive hush hush stuff

his motor blew up, admit it, whether you are trying to figure it out or not is not the issue, why would people want to buy anything right now and have another engine go boom is not too smart...so the question to you to answer for everyone is, is his engine blown up or not, and be honest because the truth WILL come out

GT-ER

That's why I log the isht out of my setup, if it blows up I can be 100% sure it wasn't the tuners fault because I check every tune that goes into my car. I understand some people here don't know much about cars and would prefer their tuners to do everything for them, which is fine...but it's a risk you take. Modifying a car alone is a risk in it's self, isht happens no matter how careful you are.

Hulk

i agree and also having a fail safe mechanism is a must when you are heavily modded

Weistec

We like the fact that the truth WILL come out. This is what we are trying to come to terms with. I am glad we are on the same page here. What you know and what could be happening are two different things, and this is what we are trying to point out.

We are not hush hush about anything we do. There are occasionally a few reasons why companies are such as new product development. Past this we are pretty transparent. Our doors are open everyday and we always welcome visitors.

Weistec Engineering

e55amgrocket

Did you get my email Steve?

Hulk

ok, well you still have not asnwered the question, did his motor blow up, yes or no?

do not think I am singling you out, it is just that this happened and everyone is/was hush hush about it, your product is not a 200-300$ or even a 1000$ item, that is easy to make up but when you are past 8000$ some would be hurting for that

RNS-11Z

You are an 1diot!! A motor could blow for a thousand reasons. Get your head out of your a$$

Hulk

Stfu moron

His motor was fine before he put the Weistec on, they don't even want to admit that it happened, how about admitting that their tune has lean conditions all over the place
Go back down under loser

Weistec

Earlier you said our tunes run lean and this is the cause of the engine burning a piston, however our issue is that there are email exchanges from us and the shop working on the car stating the car is running 10.8 AFR and it would pick up some power if we leaned the tune up a bit. We declined to change the tune because we have tested it on multiple cars for over a year and it has passed all quality control tests we have ran. This particular car has identical air fuel ratios as both of our test cars that we drive daily. It is a possibility that the integrity of our hardware/software were compromised by a third party (I.E. Editing tune) and this is the part you are leaving out.

Weistec Engineering