2023 e63s wagon
#1226
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2017 GLE350 4MATIC
So no, no conspiracy theory. Just scum.
Last edited by chassis; 09-24-2023 at 09:52 AM.
#1227
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
I just want some closure. An explanation. I have a lot into this wagon. Basically, been working on it for 3 years, ever since I traded my 600 mile 2021 back to dealer for a 2022 allocation. Price of stupidity.
My fear is the wagon gets delivered to dealer right after I make another purchase
At this point, all I'm asking for is some transparency so I can make an informed decision on how to proceed.
My fear is the wagon gets delivered to dealer right after I make another purchase
At this point, all I'm asking for is some transparency so I can make an informed decision on how to proceed.
#1228
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2014 E350 Wagon, 2014 BMW M5
Two likely scenarios.
^^^First, and most likely, nobody cares. Second, something egregious has happened as you've suggested. Car was stolen, damaged, defective or missing major component(s) and Mercedes doesn't want details to be public information.
^^^First, and most likely, nobody cares. Second, something egregious has happened as you've suggested. Car was stolen, damaged, defective or missing major component(s) and Mercedes doesn't want details to be public information.
Last edited by ocdbroker; 09-24-2023 at 02:05 PM.
#1229
$20 says they just sold it out from underneath you. If you have the VIN you should carfax it and see if it pops up as registered.
Last edited by TR3B; 09-24-2023 at 02:38 PM.
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chassis (09-24-2023)
#1230
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
This is like a Shakespearean play:
"To-morrow, and to-morrow, and to-morrow,
Creeps in this petty pace from day to day,
To the last syllable of recorded time;
And all our yesterdays have lighted fools
The way to dusty death. Out, out, brief candle!...."
Last edited by HBerman; 09-25-2023 at 08:16 AM.
#1231
Junior Member
Just couldn’t help myself, angst and wagons…
Once more unto the breach, dear friends, once more;
Or close the wall up with our English dead.
In peace there's nothing so becomes a man
As modest stillness and humility:
But when the blast of war blows in our ears,
Then imitate the action of the tiger;
Stiffen the sinews, summon up the blood,
Disguise fair nature with hard-favour'd rage;
Then lend the eye a terrible aspect
Let pry through the portage of the head
Like the brass cannon; let the brow o'erwhelm it….
Or close the wall up with our English dead.
In peace there's nothing so becomes a man
As modest stillness and humility:
But when the blast of war blows in our ears,
Then imitate the action of the tiger;
Stiffen the sinews, summon up the blood,
Disguise fair nature with hard-favour'd rage;
Then lend the eye a terrible aspect
Let pry through the portage of the head
Like the brass cannon; let the brow o'erwhelm it….
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HBerman (09-24-2023)
#1233
Senior Member
This situation sounds eerily similar to that. Maybe it was involved in some catastrophic incident. Maybe consider giving them an ultimatum and threatening to walk away (while giving yourself rope to get back into the car if they respond positively). You might get more of a response that way.
#1234
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2014 E350 Wagon, 2014 BMW M5
^^^Did you ultimately take the car? Although you should've been made aware sooner, at least you got a straight answer after a month. Not a terribly unreasonable timeframe IMO. They obv just wanted to just get it fixed without disclosure.
In my situation, dealer doesn't really care as they could easily sell it for more after I back out. Just bummed out about how it's been handled. I wouldn't have a business if I treated customers with such disregard. Time to move on.
In my situation, dealer doesn't really care as they could easily sell it for more after I back out. Just bummed out about how it's been handled. I wouldn't have a business if I treated customers with such disregard. Time to move on.
#1235
Senior Member
^^^Did you ultimately take the car? Although you should've been made aware sooner, at least you got a straight answer after a month. Not a terribly unreasonable timeframe IMO. They obv just wanted to just get it fixed without disclosure.
In my situation, dealer doesn't really care as they could easily sell it for more after I back out. Just bummed out about how it's been handled. I wouldn't have a business if I treated customers with such disregard. Time to move on.
In my situation, dealer doesn't really care as they could easily sell it for more after I back out. Just bummed out about how it's been handled. I wouldn't have a business if I treated customers with such disregard. Time to move on.
While waiting for another allocation, I did my research on this forum and learned about how an E63s is a better car in all respects other than the subjective aesthetics. I found an allocation for the E and the rest is history.
For your car, if they’re not responding to you all the way up the chain of command, clearly something is really gone awry and I doubt it’s that they want you to back out so they can bilk someone else out an ADM. There’s probably something really wrong with it and they don’t want word getting out because they’re well aware how the buyers for this particular car are all part of a tight knit community and finding out that it been severely damaged or having a catastrophic mechanical failure would impact their ability to sell it to someone else due to word of mouth. Just my thought. Hard to imagine they’re just not responding to you because they suck at customer service. There’s a limit to that theory imo.
But really who’s to say? It’s a bad situation regardless. Even if it was damaged in some way, they don’t have to actually tell you the extent of the damage. They could just say it’s been damaged and it’s getting remedied and if you’re still interested they’ll let you know when it’s available. That’s at least something to go off of.
Last edited by ska597; 09-25-2023 at 12:22 PM.
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chassis (09-25-2023)
#1236
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
No sir. I refused delivery immediately. I had no interest in taking ownership of a $135k car that had been in a confirmed accident. It’s not like they were going to provide me evidence of the actual damage. When I asked them for visual evidence of the damage so that I could make an informed decision, I was told that that wasn’t going to be a possibility. Maybe it was far worse than they were letting on? I had no interest in finding out. And yes, it was ‘only’ four weeks but when you’re told that the car will be released to you in days and it ends up going that long without any info, it just rubbed me the wrong way. Either way, the car took much longer than four weeks to get to the dealer; it took well above six to eight weeks if I recall correctly. It took them four weeks just to come clean to me about why it was being held.
While waiting for another allocation, I did my research on this forum and learned about how an E63s is a better car in all respects other than the subjective aesthetics. I found an allocation for the E and the rest is history.
For your car, if they’re not responding to you all the way up the chain of command, clearly something is really gone awry and I doubt it’s that they want you to back out so they can bilk someone else out an ADM. There’s probably something really wrong with it and they don’t want word getting out because they’re well aware how the buyers for this particular car are all part of a tight knit community and finding out that it been severely damaged or having a catastrophic mechanical failure would impact their ability to sell it to someone else due to word of mouth. Just my thought. Hard to imagine they’re just not responding to you because they suck at customer service. There’s a limit to that theory imo.
But really who’s to say? It’s a bad situation regardless. Even if it was damaged in some way, they don’t have to actually tell you the extent of the damage. They could just say it’s been damaged and it’s getting remedied and if you’re still interested they’ll let you know when it’s available. That’s at least something to go off of.
While waiting for another allocation, I did my research on this forum and learned about how an E63s is a better car in all respects other than the subjective aesthetics. I found an allocation for the E and the rest is history.
For your car, if they’re not responding to you all the way up the chain of command, clearly something is really gone awry and I doubt it’s that they want you to back out so they can bilk someone else out an ADM. There’s probably something really wrong with it and they don’t want word getting out because they’re well aware how the buyers for this particular car are all part of a tight knit community and finding out that it been severely damaged or having a catastrophic mechanical failure would impact their ability to sell it to someone else due to word of mouth. Just my thought. Hard to imagine they’re just not responding to you because they suck at customer service. There’s a limit to that theory imo.
But really who’s to say? It’s a bad situation regardless. Even if it was damaged in some way, they don’t have to actually tell you the extent of the damage. They could just say it’s been damaged and it’s getting remedied and if you’re still interested they’ll let you know when it’s available. That’s at least something to go off of.
At this point, you need to get on with things. You'll never know what the issue was, and since it's probably being significantly repaired, you'll always wonder if something undisclosed will go wrong. It's just not worth the potential aggravation.
Last edited by HBerman; 09-25-2023 at 06:44 PM.
#1237
Junior Member
Well lookie here. "Loaded" final edition with CCB at my dealer:
https://www.mercedes-benz-oakville.c...h8kb1pb168828/
Another in St. Catherines:
https://www.mercedes-benz-performanc...h8kb9pb168785/
In fact Oakville has two new E63 wagons with CCB for sale. Did they do dealer swaps? Not know they were coming? Lied to me about no CCB Wagons coming? Didn't think I was a real buyer with a deposit with them for a year? Or none of the above just total incompetence by MB HQ? I guess the last option makes the most sense.
If they would have secured me one of these FE incoming with CCB I'd have never strayed to Mississauga to buy the defective one.
LOL.
https://www.mercedes-benz-oakville.c...h8kb1pb168828/
Another in St. Catherines:
https://www.mercedes-benz-performanc...h8kb9pb168785/
In fact Oakville has two new E63 wagons with CCB for sale. Did they do dealer swaps? Not know they were coming? Lied to me about no CCB Wagons coming? Didn't think I was a real buyer with a deposit with them for a year? Or none of the above just total incompetence by MB HQ? I guess the last option makes the most sense.
If they would have secured me one of these FE incoming with CCB I'd have never strayed to Mississauga to buy the defective one.
LOL.
Last edited by Stru-Benz; 09-25-2023 at 06:12 PM. Reason: addingt referenced cars in quote
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I.T. Guy (09-25-2023)
#1239
Out Of Control!!
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2017 GLE350 4MATIC
No sir. I refused delivery immediately. I had no interest in taking ownership of a $135k car that had been in a confirmed accident. It’s not like they were going to provide me evidence of the actual damage. When I asked them for visual evidence of the damage so that I could make an informed decision, I was told that that wasn’t going to be a possibility. Maybe it was far worse than they were letting on? I had no interest in finding out. And yes, it was ‘only’ four weeks but when you’re told that the car will be released to you in days and it ends up going that long without any info, it just rubbed me the wrong way. Either way, the car took much longer than four weeks to get to the dealer; it took well above six to eight weeks if I recall correctly. It took them four weeks just to come clean to me about why it was being held.
While waiting for another allocation, I did my research on this forum and learned about how an E63s is a better car in all respects other than the subjective aesthetics. I found an allocation for the E and the rest is history.
For your car, if they’re not responding to you all the way up the chain of command, clearly something is really gone awry and I doubt it’s that they want you to back out so they can bilk someone else out an ADM. There’s probably something really wrong with it and they don’t want word getting out because they’re well aware how the buyers for this particular car are all part of a tight knit community and finding out that it been severely damaged or having a catastrophic mechanical failure would impact their ability to sell it to someone else due to word of mouth. Just my thought. Hard to imagine they’re just not responding to you because they suck at customer service. There’s a limit to that theory imo.
But really who’s to say? It’s a bad situation regardless. Even if it was damaged in some way, they don’t have to actually tell you the extent of the damage. They could just say it’s been damaged and it’s getting remedied and if you’re still interested they’ll let you know when it’s available. That’s at least something to go off of.
While waiting for another allocation, I did my research on this forum and learned about how an E63s is a better car in all respects other than the subjective aesthetics. I found an allocation for the E and the rest is history.
For your car, if they’re not responding to you all the way up the chain of command, clearly something is really gone awry and I doubt it’s that they want you to back out so they can bilk someone else out an ADM. There’s probably something really wrong with it and they don’t want word getting out because they’re well aware how the buyers for this particular car are all part of a tight knit community and finding out that it been severely damaged or having a catastrophic mechanical failure would impact their ability to sell it to someone else due to word of mouth. Just my thought. Hard to imagine they’re just not responding to you because they suck at customer service. There’s a limit to that theory imo.
But really who’s to say? It’s a bad situation regardless. Even if it was damaged in some way, they don’t have to actually tell you the extent of the damage. They could just say it’s been damaged and it’s getting remedied and if you’re still interested they’ll let you know when it’s available. That’s at least something to go off of.
#1240
Senior Member
Very low. It wouldn’t even be in their best interest to do so because it lost him a sale. I should add that over the course the year that I was waiting for delivery of the car, I got to know the sales manager well and he was always super responsive and transparent. He was my primary point of contact. He worked hard to get me a second allocation, but at that point I had acquired an E allocation and turned it away. I’ve since done business with him again as he moved from Audi to BMW and he’s always been upfront with me. Of all of the scummy car folks out there, he was one of the better ones. That dealer experience was far better than the E63s one I dealt with actually buying my car. It was the same story as OCD Broker. For my wagon build, they even botched the order. I wanted the carbon fibre exterior package and the guy working with me never ordered it. Just a bad, bad experience overall. The Audi experience was a revelation compared to my Mercedes experience.
Last edited by ska597; 09-26-2023 at 10:36 AM.
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chassis (09-26-2023)
#1241
Out Of Control!!
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Very low. It wouldn’t even be in their best interest to do so because it lost him a sale. I should add that over the course the year that I was waiting for delivery of the car, I got to know the sales manager well and he was always super responsive and transparent. He was my primary point of contact. He worked hard to get me a second allocation, but at that point I had acquired an E allocation and turned it away. I’ve since done business with him again as he moved from Audi to BMW and he’s always been upfront with me. Of all of the scummy car folks out there, he was one of the better ones. That dealer experience was far better than the E63s one I dealt with actually buying my car. It was the same story as OCD Broker. For my wagon build, they even botched the order. I wanted the carbon fibre exterior package and the guy working with me never ordered it. Just a bad, bad experience overall. The Audi experience was a revelation compared to my Mercedes experience.
#1242
Senior Member
Its possible. But he did offer me two units without an ADM and as far as I know that they didn’t charge ADMs to other customers who worked with them per Audizine forum. But who’s to say? All I can say is that it was an infinitely better experience than any MB dealer I’ve worked. The only blemish was at the last step at the port. When I inspected the car at the dealer once it did arrive, the work had been handled with care. He tried to see if I had interest in buying it when I looked at it in person, but knowing what I knew about it I just couldn’t pull the trigger. Whoever did buy it, I hope they’re enjoying it trouble free and in good health.
#1243
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
I got my Level 2 charger installed today in preparation for the arrival of my AMG EQE SUV next month. I just scheduled my Service A (the last one on my prepaid plan) in preparation for turning in my wagon. I'll be sorry to see it go, but it should be driven by someone more than me. The mileage is currently 19,545 after 2 years, 10 months. The strange part of turning in this car is that the current trade-in value is over $35,000 than the lease residual amount. First time for everything I suppose.
#1244
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2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE
I got my Level 2 charger installed today in preparation for the arrival of my AMG EQE SUV next month. I just scheduled my Service A (the last one on my prepaid plan) in preparation for turning in my wagon. I'll be sorry to see it go, but it should be driven by someone more than me. The mileage is currently 19,545 after 2 years, 10 months. The strange part of turning in this car is that the current trade-in value is over $35,000 than the lease residual amount. First time for everything I suppose.
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Drone_S213 (10-02-2023)
#1246
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2021 AMG E63s Wagon
Playing the Powerball tonight...need another AMG on the East Coast!
#1247
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
Great outcome! It's like leasing an AMG Wagon for the price of a Subaru Outback or Crosstrek for 3-years. Not sure what your monthly lease payment is? My monthly payment is $1922. $122K MSRP. Plan on keeping it since will probably won't ever own anything more Powerful and Comfortable to carry my gear in my Lifetime. Just owe $82K on my Loan which is current value of my TSLA Stock.
Playing the Powerball tonight...need another AMG on the East Coast!
Playing the Powerball tonight...need another AMG on the East Coast!
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HBerman (10-02-2023)
#1249
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2014 E350 Wagon, 2014 BMW M5
Excellent outcome, Harris.
$144 MSRP
$77 Residual
$112 Buyout
On one hand you made out on the ridiculously low lease rate but on the other hand your payment was inflated by a ridiculously low residual. I'd say $11k/year (rough estimate) isn't too bad for the privilege to drive your perfectly spec'd wagon for 3 years.
After driving a bunch of EVs around lately, my guess is you will love yours. I just hope it has Tesla level regenerative braking as this really makes them a pleasure to drive. Good luck.
$144 MSRP
$77 Residual
$112 Buyout
On one hand you made out on the ridiculously low lease rate but on the other hand your payment was inflated by a ridiculously low residual. I'd say $11k/year (rough estimate) isn't too bad for the privilege to drive your perfectly spec'd wagon for 3 years.
After driving a bunch of EVs around lately, my guess is you will love yours. I just hope it has Tesla level regenerative braking as this really makes them a pleasure to drive. Good luck.
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#1250
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2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
Excellent outcome, Harris.
$144 MSRP
$77 Residual
$112 Buyout
On one hand you made out on the ridiculously low lease rate but on the other hand your payment was inflated by a ridiculously low residual. I'd say $11k/year (rough estimate) isn't too bad for the privilege to drive your perfectly spec'd wagon for 3 years.
After driving a bunch of EVs around lately, my guess is you will love yours. I just hope it has Tesla level regenerative braking as this really makes them a pleasure to drive. Good luck.
$144 MSRP
$77 Residual
$112 Buyout
On one hand you made out on the ridiculously low lease rate but on the other hand your payment was inflated by a ridiculously low residual. I'd say $11k/year (rough estimate) isn't too bad for the privilege to drive your perfectly spec'd wagon for 3 years.
After driving a bunch of EVs around lately, my guess is you will love yours. I just hope it has Tesla level regenerative braking as this really makes them a pleasure to drive. Good luck.
One thing that I found curious is that KBB didn't care if the wagon had CCBs. Strange.
Last edited by HBerman; 10-02-2023 at 09:07 PM.