Looks like it’s my turn
#1
Looks like it’s my turn
About an hour ago I jumped in my new 2021 GLE 53 with 3600 miles to go get it washed and it wouldn’t start. It gives me a 12v battery error.
Mercedes Road Side Assistance is going to send someone to try to jump start it, but based off of what I’ve read on these forums I’m not very hopeful it will work. I’ll let everyone know if it’s that easy.
Mercedes Road Side Assistance is going to send someone to try to jump start it, but based off of what I’ve read on these forums I’m not very hopeful it will work. I’ll let everyone know if it’s that easy.
#5
Member
Joined: Jun 2020
Posts: 154
Likes: 42
From: Oro Valley (Tucson Area) AZ
2021 53 AMG SUV, 2021 GMC Denali, 2015 Bentley Speed convertable
#8
Member
Joined: Jun 2020
Posts: 154
Likes: 42
From: Oro Valley (Tucson Area) AZ
2021 53 AMG SUV, 2021 GMC Denali, 2015 Bentley Speed convertable
#9
#11
#12
Thanks in advance.
#13
Member
Joined: Jun 2020
Posts: 154
Likes: 42
From: Oro Valley (Tucson Area) AZ
2021 53 AMG SUV, 2021 GMC Denali, 2015 Bentley Speed convertable
Getting a bit worried that even though MB is aware of this issue for quite a long time, they have not yet implemented a solution given that an April build still has 48V battery issues. Hard to understand why this is. I have an AMG 53 with build in Aug with Sept/Oct delivery expected. I have an option to wait for a 22 for delivery in November. What are the chances this would be fully addressed in the 22s? Would you wait? I know there will be a small price increase (not determined yet) but considering the total price, it is certainly worth waiting if this is fixed. What are you more in the know hearing about this?
Thanks in advance.
Thanks in advance.
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Imanone (08-01-2021)
#14
It wasn’t easy hearing the MB Road Side Assistance guy say he has dealt with several of these so far this year including 5 he could not jump start (like mine) that were also the 48V system.
#15
Member
Joined: Jun 2020
Posts: 154
Likes: 42
From: Oro Valley (Tucson Area) AZ
2021 53 AMG SUV, 2021 GMC Denali, 2015 Bentley Speed convertable
#16
MBWorld Fanatic!
Joined: Jul 2012
Posts: 4,478
Likes: 1,490
From: Orbiting the planet
This place is a joke.
I was attacked by the usual 3 cheerleaders in this forum when I called these one-sixty-lemons and warned others not to buy one. How do you feel about that O.P?
#17
Super Member
Joined: Jan 2020
Posts: 791
Likes: 405
From: Fredericksburg, VA
2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
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GeNomeZ (08-01-2021)
#18
One year after the V167 facelift, this platform will still carry a caveat emptor warning. The V167 launch and 48V system across platforms have been sequential flops for MB.
If the 48V system is successful on the W223 then the coast might start to clear on it.
My vehicle replacement horizon is around the V167 facelift+1 or 2 years timeframe. I think MB will likely not get my business, but rather Porsche, Audi or BMW. I need/want a midsize SUV and I do not accept the current level of unreliability of the 48V system.
The 4 banger M264 in the GLE 350 hasn’t proven itself yet to be free of piston cracking found in the predecessor M274 on which the M264 is based. This unfortunately rules out the V167 350 for me.
Last edited by chassis; 08-02-2021 at 12:52 PM.
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E55Greasemonkey (08-01-2021)
#19
So unless you have something to add I’m not sure the way I “feel about that” really matters.
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#20
Recently had my 350 in for service, and was chatting with the service advisor, he said he sees a lot of 48 volt failures. I'm not sure what flavor of lithium battery MB is using but eventually it WILL fail. All batteries regardless of type and management have a finite life.
#21
Well, I went to the service department this morning. They confirmed that it was 48V system, but I assume they are going off of what they can read remotely (and prior experience) because the service advisor said the car hadn't been looked at yet. He confirmed with the parts department that the part was not in stock at the dealership and would take 3-4 days to get, but they need to get it in the shop before they are allowed to order it officially. He did say there was somewhere that had "plenty of stock" and that's where it would be coming from.
There were keys on his desk already for a GLE 450 for the exact same problem and he said he has seen it several times, but mentioned that none of the ones replaced have come back a second time for it. Also, my concerns for a loaner came true. There were no loaners available this morning. He said they normally have around 100 loaners on site and they are down to about 50. Due to shortages the sales team has sold a lot of their normal loaner vehicles. They setup an Uber ride for me and said they will have a loaner available this afternoon.
There were keys on his desk already for a GLE 450 for the exact same problem and he said he has seen it several times, but mentioned that none of the ones replaced have come back a second time for it. Also, my concerns for a loaner came true. There were no loaners available this morning. He said they normally have around 100 loaners on site and they are down to about 50. Due to shortages the sales team has sold a lot of their normal loaner vehicles. They setup an Uber ride for me and said they will have a loaner available this afternoon.
#22
Getting a bit worried that even though MB is aware of this issue for quite a long time, they have not yet implemented a solution given that an April build still has 48V battery issues. Hard to understand why this is. I have an AMG 53 with build in Aug with Sept/Oct delivery expected. I have an option to wait for a 22 for delivery in November. What are the chances this would be fully addressed in the 22s? Would you wait? I know there will be a small price increase (not determined yet) but considering the total price, it is certainly worth waiting if this is fixed. What are you more in the know hearing about this?
Thanks in advance.
Thanks in advance.
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Imanone (08-02-2021)
#23
I agree. I had a chance to order a 2021 450 and it would have been a late August-mid Sept delivery. I opted for the 22 to be delivered late Sept-early Oct. I figured the price increase would be mitigated by the newer model value. Didn't think it was wise to get a 2021 ten minutes before the 2022s came out. That's just me. I also thought there would be a greater chance of the gremlins being worked out on a newer build. The downside in my case is that at least one option that I wanted shows as "delayed" which I assume is due to the chip situation which I am told by outsiders might improve before the late Sept build. I can live without the delayed option, but if anything else is delayed and/or deleted, I might refuse the deliver and wait out the situation.
#24
I agree. I had a chance to order a 2021 450 and it would have been a late August-mid Sept delivery. I opted for the 22 to be delivered late Sept-early Oct. I figured the price increase would be mitigated by the newer model value. Didn't think it was wise to get a 2021 ten minutes before the 2022s came out. That's just me. I also thought there would be a greater chance of the gremlins being worked out on a newer build. The downside in my case is that at least one option that I wanted shows as "delayed" which I assume is due to the chip situation which I am told by outsiders might improve before the late Sept build. I can live without the delayed option, but if anything else is delayed and/or deleted, I might refuse the deliver and wait out the situation.
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Imanone (08-02-2021)
#25
I am in the same situation as you. Have a '22 order slated for end of September/early October and I was told outright the Augmented Reality option is just not going to happen. Don't really care for that option either. It was on the "nice to have" list but not a deal breaker. But same as you if they delay or delete anything else maybe just gotta play the waiting game or simply look at other brands. Hopefully they do fix some of the issues people have seen in previous MY builds.