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Field measure for 2011 GL 350 regarding extended modification warranty
Hello!
Good day!
Im having my field measure appointment this August 15, 2022 for my 2011 GL 350.Once completed will it have
an extended modification warranty With regards to engine timing Chain. I have noticed that my vehicle is having issues already on its engine timing chain due to rattling sound at cold start only.. Do you have any idea if this is included after the field measure install.. would they also include /fix the issue under extended modification waranty. Because it is stated in the document regarding extended modification some systems are under the warranty. Any insights about this? Hoping for your reply. btw 125000km milage Thanks
I took my car in a few months ago to install the field measure. After several weeks the check engine light came on with the problem that the DPF pressure sensor is not working. I’m frustrated that this is not covered under the new warranty. Why is the sensor to the part that was replaced (the DPF) not covered?
Has anyone else had any problems after the field measure was installed?
I took my car in a few months ago to install the field measure. After several weeks the check engine light came on with the problem that the DPF pressure sensor is not working. I’m frustrated that this is not covered under the new warranty. Why is the sensor to the part that was replaced (the DPF) not covered?
Has anyone else had any problems after the field measure was installed?
The items covered under warranty are a little weird.. Some things that likely shouldn't be covered are covered (ie. timing chain) because damage may have been caused the way MB built the car. Other things that should be covered are not (ie. DPF sensor)
Note that they probably didn't cover it because it's not part of the DPF. Even though it is called "DPF sensor" it is actually before the DPF in the exhaust pipe if I recall correctly. It senses back pressure to know if the DPF is clogged etc. So although it is called DPF sensor it is not part of the DPF itself that they replaced.
I do recall it not being hard on my X164 (GL320) and it's likely the same on the GL350. I was able to crawl under the truck, remove it, and unplug/replug the connector. Took 5 mins and can be ordered online. I don't recall if I used any wrenches or anything.. it may have actually been a twist off/twist on situation, or maybe there was a simple clip. Looking at the new one should tell you.
These used to go bad all the time. I had 3 go bad within a span of about 100,000km (60k miles) then for the next 100,000km never had a problem at all. I suspect they keep updating the part and finally got it right. Last one I ordered was in 2016, so it is likely the 2013-2016 GL350 still had one of the older part #'s on it (if it is original and hasn't been replaced yet). Make SURE to get the latest part number when you order.. lots of old stock floating around!
Did you get your appointment? I just called in and my appointment is scheduled for August 22 at 7h30. I asked them how long they'll keep my suv and they said it would take all day. Same dealership as you. Mercedes on Hunt Club (Ottawa West).
Thanks for the update. I called this morning, and I'm booked for August 11th. They say it will take 9-10 hours, but should be out the same day.
Hi everyone, just checking in if anyone has received the cheque from MB?
My claim was submitted 2 months ago but i didn't even receive a confirmation email.
Thanks.
Thanks for the update. I called this morning, and I'm booked for August 11th. They say it will take 9-10 hours, but should be out the same day.
Had the work completed yesterday. Note that when I arrived the service advisor at Star Motors said it could be 12+ hours to complete as the 2013 ML has some of the most significant modifications. Fortunately they did it in about 9 hours so I got it back same day. But, be prepared to leave your vehicle overnight.
Hi everyone, just checking in if anyone has received the cheque from MB?
My claim was submitted 2 months ago but i didn't even receive a confirmation email.
Thanks.
I submitted my claim back in Mid April 2022 and did not get a confirmation email either. At this point, I'm just waiting and will act surprised. Not sure if they are issuing them out after a certain date.
Things I've noticed after a few days:
Overall power & torque seem similar to before (this is a very subjective assessment)
Fuel economy seems similar (after about 1 tank of fuel)
Off-the-line seems to exhibit a very exaggerated turbo-lag response... below 1800 RPM is just super sluggish. I think this is software-programmed, as it doesn't seem to matter how hard I apply the accelerator, it is just the same sluggishness to about 1800-2000RPM. If you mash it hard from a standstill, you get slow-slow-slow-whiplash as it leaps to life at 2000RPM.
2013 ML350 Bluetec, 1966 Ford Mustang Convertible (sold)
Just picked up my 2013 ML350 BT from the Hunt Club dealership here in Ottawa yesterday. They had the suv for exactly a week! They changed everything and then they had problems with the EGR. Supposedly, the EGR needed to be removed and was seized into the manifold. When the tech tried to remove it, the manifold was ruined. They replaced the manifold, along with a new EGR and a bunch of sensors. They also did a recall regarding the steering gear box bolts. When I drove back home, everything looked good except for one thing. My steering wheel is now slightly crooked to the left when driving in a straight line! This wasn't there before I brought the suv in. I'm going to call the dealer and ask them to fix it. I know it doesn't affect driveability, but it's still annoying!
They also noticed that my suv was barely leaking oil (I already knew that). They said the oil cooler seals were the culprit (surprise surprise...) and they wanted 2600$ to do the job. I declined since it's barely leaking and my local indy shop can do it for less. They also said my transmission oil pan gasket was slighly leaking. They wanted 600$ for that. I declined (I can do that myself).
*** Update *** Called the dealership and they said the gearing box recall wouldn't have done that. Strange... I'm 99% sure that it wasn't there before I brought the suv in. Maybe the tech hit a pothole while doing a test drive? Anyways, I'll call my local german indy garage to schedule an alignment (I was probably due for one anyways).
Just picked up my 2013 ML350 BT from the Hunt Club dealership here in Ottawa yesterday. They had the suv for exactly a week! They changed everything and then they had problems with the EGR. Supposedly, the EGR needed to be removed and was seized into the manifold. When the tech tried to remove it, the manifold was ruined. They replaced the manifold, along with a new EGR and a bunch of sensors. They also did a recall regarding the steering gear box bolts. When I drove back home, everything looked good except for one thing. My steering wheel is now slightly crooked to the left when driving in a straight line! This wasn't there before I brought the suv in. I'm going to call the dealer and ask them to fix it. I know it doesn't affect driveability, but it's still annoying!
They also noticed that my suv was barely leaking oil (I already knew that). They said the oil cooler seals were the culprit (surprise surprise...) and they wanted 2600$ to do the job. I declined since it's barely leaking and my local indy shop can do it for less. They also said my transmission oil pan gasket was slighly leaking. They wanted 600$ for that. I declined (I can do that myself).
*** Update *** Called the dealership and they said the gearing box recall wouldn't have done that. Strange... I'm 99% sure that it wasn't there before I brought the suv in. Maybe the tech hit a pothole while doing a test drive? Anyways, I'll call my local german indy garage to schedule an alignment (I was probably due for one anyways).
I work at Mercedes-benz dealer.
For the steering gear bolts replacement. We need to remove steering rack from mounting points. AND after the job, in the recall procedure its said : Perform wheel alignment and carry out the toe adjustment.
Maybe your dealer didnt do it . Yes the recall can affect your wheel alignement, adjustement need to be done at the end.
For your oil leak. Oil cooler(oil-water heat exchanger) is a common problems. It's a 9 to 12 Hours job and needs to remove the intake manifold. The question is: WHY the dealer didn't tell you it was leaking during they did intake manifold replacement? The oil cooler is under the intake manifold. its like 2 hours to clean and replace cooler seals when intakes manifold are remove
Just picked up my 2013 ML350 BT from the Hunt Club dealership here in Ottawa yesterday. They had the suv for exactly a week! They changed everything and then they had problems with the EGR. Supposedly, the EGR needed to be removed and was seized into the manifold. When the tech tried to remove it, the manifold was ruined. They replaced the manifold, along with a new EGR and a bunch of sensors. They also did a recall regarding the steering gear box bolts. When I drove back home, everything looked good except for one thing. My steering wheel is now slightly crooked to the left when driving in a straight line! This wasn't there before I brought the suv in. I'm going to call the dealer and ask them to fix it. I know it doesn't affect driveability, but it's still annoying!
They also noticed that my suv was barely leaking oil (I already knew that). They said the oil cooler seals were the culprit (surprise surprise...) and they wanted 2600$ to do the job. I declined since it's barely leaking and my local indy shop can do it for less. They also said my transmission oil pan gasket was slighly leaking. They wanted 600$ for that. I declined (I can do that myself).
*** Update *** Called the dealership and they said the gearing box recall wouldn't have done that. Strange... I'm 99% sure that it wasn't there before I brought the suv in. Maybe the tech hit a pothole while doing a test drive? Anyways, I'll call my local german indy garage to schedule an alignment (I was probably due for one anyways).
The steering wheel being slightly off-center is simply a result of them having performed an alignment after the steering gear bolts replacement (the key word here being slightly - if it's off by more than a couple of degrees, I'd take it back and ask them to re-center it for which they need to redo the alignment).
All other things being equal, when you're driving on a a two-lane city street or highway, a perfectly aligned steering wheel should technically be pointing slightly to the left as you are essentially steering to the left in order to overcome the pull due to the crown of the road (which pulls the vehicle to the right, i.e. away from oncoming traffic). If you get on a six-lane divided highway and drive in the center lane (or you have a stretch of road to yourself and can perfectly straddle the same driving in the middle right over the yellow line), does the steering wheel still point to the left or is it perfectly centered?
2013 ML350 Bluetec, 1966 Ford Mustang Convertible (sold)
Originally Posted by Diabolis
The steering wheel being slightly off-center is simply a result of them having performed an alignment after the steering gear bolts replacement (the key word here being slightly - if it's off by more than a couple of degrees, I'd take it back and ask them to re-center it for which they need to redo the alignment).
All other things being equal, when you're driving on a a two-lane city street or highway, a perfectly aligned steering wheel should technically be pointing slightly to the left as you are essentially steering to the left in order to overcome the pull due to the crown of the road (which pulls the vehicle to the right, i.e. away from oncoming traffic). If you get on a six-lane divided highway and drive in the center lane (or you have a stretch of road to yourself and can perfectly straddle the same driving in the middle right over the yellow line), does the steering wheel still point to the left or is it perfectly centered?
Thanks for the info! If I drive on a normal country side road and I let the steering wheel go, it pulls very aggressively to the right. It is definitely off by a lot (the steering wheel being off-centered) to the left. I'll try to post a picture next time to show it.
Again, the difference between normal and "something is definitely off" would be how much or how aggressively the car pulls to the right. It should be gentle so that if a driver were to fall asleep the car would not veer into opposing traffic, but not to the point when you have to fight it. If in doubt, I'd take it back to the dealership that did the work and tell them that the alignment is quite a bit off off since the steering gear bolt replacement. Whatever work they do is warrantied, so if they need to redo the alignment, it will be at their expense, not yours.
I had a similar issue with my ML a while back and kept bringing it back. After the third attempt they discovered that their alignment rack was miscalibrated, at which time they called in their Hunter tech to recalibrate the alignment rack and the car came out the way it should be.
2013 ML350 Bluetec, 1966 Ford Mustang Convertible (sold)
So quick update. Field measure was done about two weeks ago. I filled in the claim papers and sent all of the necessary documents. A check engine light popped up today with the code P040B. IIRC this has something to do with the EGR valve or sensor, so this should be covered by the warranty.
I called (Star Motors in Ottawa) to schedule an appointment for them to look at it and fix the steering wheel alignment issue. The lady on the phone said they're fully booked until mid November... Wtf! I booked my appointment, but will look at the other dealership in Ottawa for something sooner...
My settlement cheque arrived today, I submitted it in March, I couldn't find the exact date.
. It was for $2700 and change.
I had an CEL on the way home from the field measure appointment in February for the EGR valve, which I was finally able to get replaced under the new extended warranty, so I am hoping it is good for a while now. EGR valves are a long wait time right now.
My settlement cheque arrived today, I submitted it in March, I couldn't find the exact date.
. It was for $2700 and change.
I had an CEL on the way home from the field measure appointment in February for the EGR valve, which I was finally able to get replaced under the new extended warranty, so I am hoping it is good for a while now. EGR valves are a long wait time right now.
Likewise, I got my cheque for $2700. Submitted back in April 2022.
Got mine yesterday too. $2700. Submitted right after I had the work done (early Apr 2022)
Sounds like the first batch of cheques has gone out all at once this week. Maybe all of them but from the posts here it seems everyone who submitted March/Apr is starting to receive a cheque.
2013 ML350 Bluetec, 1966 Ford Mustang Convertible (sold)
Originally Posted by Potrice
So quick update. Field measure was done about two weeks ago. I filled in the claim papers and sent all of the necessary documents. A check engine light popped up today with the code P040B. IIRC this has something to do with the EGR valve or sensor, so this should be covered by the warranty.
I called (Star Motors in Ottawa) to schedule an appointment for them to look at it and fix the steering wheel alignment issue. The lady on the phone said they're fully booked until mid November... Wtf! I booked my appointment, but will look at the other dealership in Ottawa for something sooner...
So today, out of no where, my check engine light disappeared... weird! I don't know if I should cancel my appointment at the dealership or still bring it in for them to scan it.
"Your Settlement Class Member Payment will be sent out in the next distribution, which is anticipated to be sent in the fourth week of November. Please allow 30 days for mailing. If you have not received your check by the end of December, please let us know.
For more about the Settlement, please review the Settlement Agreement found on the Important Documents page of the website www.BlueTECSettlement.ca."
Received my cheque yesterday ($2700 as everyone else). No cheque yet for being the previous owner of another Bluetec (GLK250) that I bought new and traded in after a year toward the ML.
We purchased our 2012 ML350 Bluetec in the U.S. and brought it over to Canada in August 2012. I was planning on getting the Field Measure update on the vehicle last September but the Service Department at the MB dealership, where I have just purchased a new 2022 GLE450, in Ont, neglected to contact the MB National Warranty office to confirm VIN, so we cancelled the appointment. The appointment was re-scheduled for next Monday, so I called the service dept to confirm they had called to confirm VIN. The person that I spoke to is now saying that the Field Measure update is part of a "campaign" and that the dealership may not be legally required to do the update... Has anyone else had any pushback from any dealership? Thx!
My dealer has booked me in for June 5 2023 for the field measure kit. I told them I need to submit claim by May1 2023. They tell me other dealers are booking out that far for R Class and GL Class cars.
Anyone have the same issue? I've emailed settlement group twice, haven't heard back. Thanks
What did you use to prove you owned it on the required dates? I do not have the paperwork from when my father in law transferred it to my wife. I am in Ontario, can I use a Used Vehicle package to prove it? I emailed the address on the site for the settlement but I have no answer.
Im in a similar situation, I have a 2016 E250 BlueTec, Im not a big fan of the AdBlue system. Nevertheless I also cant complain about a cheque. I aquired the car in June this year, do I fall in this bracket? And is it worth it? From what I read I notice that a lot of the cars after the field measure seem to loose power. Should this affect me? I am planning on installing a hitch on it closer to summer and Tow my ATV,s and perhaps my 17ft Boat.
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btw 125000km milage Thanks
