VegasHruby

So are you guys all getting loaner vehicles? Especially if the car is there for over a month waiting on parts...

bbearden

Yes, had mine for two weeks now. No report as to when the car is going to be ready but would have been nice if MBUSA planned for this repair by bolstering their inventory levels knowing the demand would be high. I think getting a loaner will vary from dealer to dealer or even at the SA level.

berti_00

yah i've been driving a ecoBoost GLK350 for almost a month now lol.... its defiantly getting annoying but i've been racking some miles on it

JoeNobody

Dealership just called and said mercedes informed them only 2008 models have extended gas tank. They also said my VIN was not in their VMI system.


trying to forward them the extended warranty notice.

berti_00

AMG_E_POWER was by the dealer and snapped a few pictures of my car getting worked on.

MJ50

update: dealer says my paperwork is not sufficient for reimbursement and advised me to contact MBUSA direct...

Daarthvader

So just dropped my e55 off at the dealer and they are replacing everything!! But no clue when parts suppose to arrive so looks like I'll be in a loaner for a while

r00kie

Taking my car in tomorrow....Will report back.

KnoxE55amg

Just took mine apart and yep. Mine has way more fuel puddled and area stained a lot worse. Just texted my buddy who works at Mercedes dealer next to me and gonna get parts ordered tommorow.

ss.dna02

Anyone in the SF bay area get their work done yet ?

I would like to know what dealers are being helpful and which ones to avoid

Daarthvader

I'm not in the sf Bay Area but down here in Rancho cucomonga and they are awesome about it !!

ss.dna02

I got a buddy down there


Did you just showed up and they were cool about it or did you have to take any proof ?

tolentino71

Just dropped off my beast at South Bay Mercedes in Torrance, CA. They gave me a C250 loaner. Weak, But I'll take it.

Daarthvader

Didn't take anything I didn't even make an appointment. I showed up told them the issue and they said ok. They were actually aware of the issue/extended warrenty

JoeNobody

Don't bother with Mercedes of SF. My buddy has his car there and they are so confused about what is covered and what is not. He even sent them the Mercedes service bulletin that explicitly shows that if VMI lists "gas tank" for a car, and there is fuel smell, then the dealer is to replace everything under warranty (tank, sender, pump).

Go elsewhere if in SF.

David Na

Thank you for the advice sir. I am contacting MBUSA now, hope they will give me an good answer.

David Na

My dealer is telling me the same thing that thay are not covering the repair of my failed gaskets by the warrenty because the tank itself is not failed in my car. Emailed the MBUSA today because the costomer service by phone is not available today because of the storm....

JoeNobody

Tell them to use their own bulletins.

https://mbworld.org/forums/w211-amg/...ml#post6303789

It has a workflow guide, so even a 3rd grader can understand. Send them that exact pdf, and tell to them refer to their own version given to them by Mercedes.

1. Does VMI list "fuel tank"? -- YES
2. Is there fuel leak/odor? -- YES

PROCEED TO GO, REPLACE ENTIRE TANK/SENDER/PUMP UNDER WARRANTY

It cannot be any more clear than that. It's their own bulletins STRAIGHT FROM MERCEDES THEMSELVES.

Tomorrow I'm calling other nearby dealers, and I'm having my E55 town to the first dealer that can confirm they understand 3rd grade logic.

David Na

Yep we all think it can't be more clear But guess what, I did show them the the bulletin and they sent back another bulletin quoting part of it saying the tank is repaired by the whole part so failed gaskets won't be covered. Their under-third-grade-logic behavior is mocking and embarrassing themselves so I am waiting for MBUSA to call back.
Good luck!

VegasHruby

My car goes in on Friday to get looked at. Shall see what they say.

Last nite I filled up the car to full and it immediately stunk of fuel and now my entire garage stinks like a gas station. I should have waited til the nite before

novae500

Sorry to see this happen to you. Let us know what happens. I need to send in my receipts as well for the two times that i had to pay out of pocket.

bnzuovr

Is this under any manufacturer recall or is this considered something else? I Called my local MB Dealer and they told me they have not heard of anything related to this issue. Could my Pump have been replaced maybe by previous owner 3 yrs ago on a recall?.

P.S I have called 2 diffrent dealers and neither one has heard or got any type of info or bulletin on this issue and last shows any recalls for the e55 models from 2003 to 2008 have been closed.

berti_00

just stopped by my dealer car is almost done.... should be done by today he was just filling my tank up and checking for leaks or anything...
my tank wasnt leaking but i got a new one anyways, new pumps hoses everything even had him re-torque my header bolts lol

here is my tank





the seal ripped both sides and one side was just developing a leak but hadn't started yet




NEW in and fresh

tolentino71

[QUOTE=berti_00;6311373]just stopped by my dealer car is almost done.... should be done by today he was just filling my tank up and checking for leaks or anything...
my tank wasnt leaking but i got a new one anyways, new pumps hoses everything even had him re-torque my header bolts lol

Looking good bro! I guess the parts are available. I heard earlier they were back ordered till April.
I was surprised my dealer called me yesterday saying the fix should be done by this Friday. New tank, gaskets, sending units, etc....

berti_00

thanks man, well for me it took longer because they send my tech two of the left side sending units and no left so he had to wait to get that too and everything else looks beautiful