W211 AMG Discuss the W211 AMG's such as the E55 and the E63

!!! ATTENTION !!!! - FUEL LEAK ISSUE HAS BEEN SETTLED BY DAIMLER-BENZ... 2014.12.23

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 24, 2015 | 11:12 PM
  #701  
JoeNobody's Avatar
MBWorld Fanatic!
 
Joined: Dec 2011
Posts: 1,226
Likes: 24
Mercedes
Just to clarify, if you have an E55 and your Mercedes VMI lists 'tank' for your unit (and I suspect all E55's do), THEN YOU NEED A NEW FUEL SENDER, NEW FUEL PUMP, AND A NEW FUEL TANK!!

These are the instructions from Mercedes themselves and are part of their settlement with NHTSB!!!!

If you only got part of the fix, then just know that your dealer did not follow the instructions, and your problem will only come back after the other components eventually fail.
Reply
Old Sep 25, 2015 | 12:01 AM
  #702  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Originally Posted by JoeNobody
Just to clarify, if you have an E55 and your Mercedes VMI lists 'tank' for your unit (and I suspect all E55's do), THEN YOU NEED A NEW FUEL SENDER, NEW FUEL PUMP, AND A NEW FUEL TANK!!

These are the instructions from Mercedes themselves and are part of their settlement with NHTSB!!!!

If you only got part of the fix, then just know that your dealer did not follow the instructions, and your problem will only come back after the other components eventually fail.
I read that a tank is not always the problem. But who knows. I didn't get the tank replaced and others didn't get their tank replaced either.
Reply
Old Sep 25, 2015 | 12:10 AM
  #703  
Rocman8's Avatar
MBWorld Fanatic!
 
Joined: Nov 2014
Posts: 1,139
Likes: 77
E55
all e55's that leak fuel require a complete tank assembly with all components. dealers are allowed to do an interim repair and fix only what is leaking while the back ordered parts are on order.
Reply
Old Sep 25, 2015 | 12:12 AM
  #704  
Rocman8's Avatar
MBWorld Fanatic!
 
Joined: Nov 2014
Posts: 1,139
Likes: 77
E55
Originally Posted by Mackhack
I could post the letter but would have to black out my personal information. But in your case I would report this particular stealership to MBUSA. I. Sure they informed every single one about this recall. This is not up to the individual dealership, this is an official recall. Fight for your rights people!!!
this is not a recall. its a warranty extension.
Reply
Old Sep 25, 2015 | 12:28 AM
  #705  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Originally Posted by Rocman8
this is not a recall. its a warranty extension.
That is true.
Reply
Old Sep 25, 2015 | 12:35 AM
  #706  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Rocman8
all e55's that leak fuel require a complete tank assembly with all components. dealers are allowed to do an interim repair and fix only what is leaking while the back ordered parts are on order.
I've heard E55 and E500 mentioned in the same breath regards this issue.
Reply
Old Sep 25, 2015 | 02:29 AM
  #707  
JoeNobody's Avatar
MBWorld Fanatic!
 
Joined: Dec 2011
Posts: 1,226
Likes: 24
Mercedes
Originally Posted by Voland
I've heard E55 and E500 mentioned in the same breath regards this issue.
As per MB's own repair instructions, there are two different fixes, and it's dependent upon what shows up for each car in VMI.

Option 1: If a car's VMI says 'tank', and there is a fuel smell or leak, then do not proceed any further with diagnostic, and replace the entire tank along with fuel sender and fuel pump.

Option 2: If a car's VMI says 'fuel components', and there is a fuel smell or leak, then diagnose and replace only the components that are actively failing.

It doesn't get any more clear than that. I assume all E55's are option 1, and it's MB trying to skirt their settlement by 'mistakenly' doing repair option 2.

My buddies E55 has already been "repaired" twice, and he's about to bring it in a third time.
Reply
Old Sep 25, 2015 | 02:40 AM
  #708  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
How long of time was between repair 1 and 2 to go bad again?

Can you share a scan of that repair manual?
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Sep 25, 2015 | 01:41 PM
  #709  
JoeNobody's Avatar
MBWorld Fanatic!
 
Joined: Dec 2011
Posts: 1,226
Likes: 24
Mercedes
It was less than three months between my buddies first and second repair, and now he says it's back to leaking fuel again less than 2 months after his second repair.

The repair flowchart instructions are posted in this massive thread (maybe in the first half of the thread). The original post should be updated to include it, along with guidance on dealing with pushy insubordinate dealerships.
Reply
Old Sep 28, 2015 | 10:11 AM
  #710  
viper04's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 470
Likes: 2
Originally Posted by JoeNobody
As per MB's own repair instructions, there are two different fixes, and it's dependent upon what shows up for each car in VMI.

Option 1: If a car's VMI says 'tank', and there is a fuel smell or leak, then do not proceed any further with diagnostic, and replace the entire tank along with fuel sender and fuel pump.

Option 2: If a car's VMI says 'fuel components', and there is a fuel smell or leak, then diagnose and replace only the components that are actively failing.

It doesn't get any more clear than that. I assume all E55's are option 1, and it's MB trying to skirt their settlement by 'mistakenly' doing repair option 2.

My buddies E55 has already been "repaired" twice, and he's about to bring it in a third time.
Thanks for this info.
Reply
Old Sep 28, 2015 | 10:22 AM
  #711  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Maybe the buddy had bad luck. We only got the two fuel sender units replaced as stated and since then it's quiet and no more smell. It's more than 6 months now I think and even when I checked this weekend since this topic came up its completely dry and smell free.

I like that they pick up the tab after they lost the suit but I also think they are absolutely right not to replace parts based on guesswork. If a customer has a combination of bad tank and fuel sender unit(s), sure go ahead and replace whatever is necessary to fix the problem. But we all know there a many people out there trying to take advantage to get as much for free in life as possible although they are not entitled to receive it. And in the end this behavior hurts the honest people not those taking advantage.
Reply
Old Sep 28, 2015 | 12:23 PM
  #712  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Mackhack
Maybe the buddy had bad luck. We only got the two fuel sender units replaced as stated and since then it's quiet and no more smell. It's more than 6 months now I think and even when I checked this weekend since this topic came up its completely dry and smell free.

I like that they pick up the tab after they lost the suit but I also think they are absolutely right not to replace parts based on guesswork. If a customer has a combination of bad tank and fuel sender unit(s), sure go ahead and replace whatever is necessary to fix the problem. But we all know there a many people out there trying to take advantage to get as much for free in life as possible although they are not entitled to receive it. And in the end this behavior hurts the honest people not those taking advantage.
My service manager said specifically that a "re-engineered tank" was ordered, together with fuel sender, pump and filter. These are what will be replaced.
Reply
Old Sep 28, 2015 | 12:24 PM
  #713  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by JoeNobody
Just to clarify, if you have an E55 and your Mercedes VMI lists 'tank' for your unit (and I suspect all E55's do), THEN YOU NEED A NEW FUEL SENDER, NEW FUEL PUMP, AND A NEW FUEL TANK!!

These are the instructions from Mercedes themselves and are part of their settlement with NHTSB!!!!

If you only got part of the fix, then just know that your dealer did not follow the instructions, and your problem will only come back after the other components eventually fail.
What is VMI, please?
Reply
Old Sep 28, 2015 | 12:46 PM
  #714  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Originally Posted by Voland
My service manager said specifically that a "re-engineered tank" was ordered, together with fuel sender, pump and filter. These are what will be replaced.
And there is nothing wrong with that solution if that is what is needed to get it fixed. What I'm trying to say was not that no car should have the tank and all other components replaced. I said if it's not necessary to get half the car's parts replaced just because then it is MBs good right to only replace what is absolute needed.

VMI is Vehicle Master Inquiry. It's the history of the car and can be accessed by any dealership world wide. So if you bought a car from the German market and it was imported in the U.S. and later sold to Japan the owner can go to any dealership and request the history of the car if wanted. I did it once. Shows repairs and recalls performed on the car.
Reply
Old Sep 28, 2015 | 12:51 PM
  #715  
Rocman8's Avatar
MBWorld Fanatic!
 
Joined: Nov 2014
Posts: 1,139
Likes: 77
E55
Originally Posted by Mackhack
And there is nothing wrong with that solution if that is what is needed to get it fixed. What I'm trying to say was not that no car should have the tank and all other components replaced. I said if it's not necessary to get half the car's parts replaced just because then it is MBs good right to only replace what is absolute needed.

VMI is Vehicle Master Inquiry. It's the history of the car and can be accessed by any dealership world wide. So if you bought a car from the German market and it was imported in the U.S. and later sold to Japan the owner can go to any dealership and request the history of the car if wanted. I did it once. Shows repairs and recalls performed on the car.
You are wrong and spreading incorrect information. Please read the mercedes document. Up through 2006 w211 Mercedes states to replace the complete updated tank with all parts (no matter where the leak is).
Reply
Old Sep 28, 2015 | 12:59 PM
  #716  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Originally Posted by Rocman8
You are wrong and spreading incorrect information. Please read the mercedes document. Up through 2006 w211 Mercedes states to replace the complete updated tank with all parts (no matter where the leak is).
I asked for this document here twice but nobody can produce it it looks like. I only got the letter in the mail and they did what the letter said. That's the most official information I have. And again, if I need a replacement tank I will get one. Before that I'm OK the way it now. This is my opinion and my take from it. I'm not questioning other people's opinion. Each and everyone can do what he thinks is right.

The bottom line is: either I have the same tank in the next 15 years or I'm going back if the smell comes back. But until then, I'm ok with the fix and I'm not one of the many who have a smell in their car for months because they have to wait for the parts. For me end of story.
Reply
Old Sep 28, 2015 | 01:29 PM
  #717  
Rocman8's Avatar
MBWorld Fanatic!
 
Joined: Nov 2014
Posts: 1,139
Likes: 77
E55
See post 265 and 153. There are updated documents but you will get the idea.
Reply
Old Sep 28, 2015 | 01:55 PM
  #718  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Will do.
Reply
Old Sep 28, 2015 | 08:54 PM
  #719  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Mackhack
I asked for this document here twice but nobody can produce it it looks like. I only got the letter in the mail and they did what the letter said. That's the most official information I have. And again, if I need a replacement tank I will get one. Before that I'm OK the way it now. This is my opinion and my take from it. I'm not questioning other people's opinion. Each and everyone can do what he thinks is right.

The bottom line is: either I have the same tank in the next 15 years or I'm going back if the smell comes back. But until then, I'm ok with the fix and I'm not one of the many who have a smell in their car for months because they have to wait for the parts. For me end of story.
So, prompted by this discussion and the proximity of Taco Bell to Rusnak MB, I popped in and asked point blank if the tank would be replaced even if it was not defective or broken. The answer was yes. It was also stated that they replace the tank and all attendant equipment should there be a leak from any of the parts, whether the tank is corrupted or not. I was told that all the subject parts were "updated" versions.

Maybe being "updated" or "re-engineered" means that the replacement of one part requires the replacement of all (my speculation). But my understanding from Rusnak is that in the instance of a fuel leak from the tank assembly, everything is replaced. Perhaps it's merely the goodwill or paranoia of this particular dealer in doing this.
Reply
Old Sep 28, 2015 | 10:37 PM
  #720  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Ok. Like I said. If something happens I'll go back and see if more parts need to be replaced.
Reply
Old Sep 29, 2015 | 01:36 PM
  #721  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Voland
So, prompted by this discussion and the proximity of Taco Bell to Rusnak MB, I popped in and asked point blank if the tank would be replaced even if it was not defective or broken. The answer was yes. It was also stated that they replace the tank and all attendant equipment should there be a leak from any of the parts, whether the tank is corrupted or not. I was told that all the subject parts were "updated" versions.

Maybe being "updated" or "re-engineered" means that the replacement of one part requires the replacement of all (my speculation). But my understanding from Rusnak is that in the instance of a fuel leak from the tank assembly, everything is replaced. Perhaps it's merely the goodwill or paranoia of this particular dealer in doing this.
Parts arrived today. 12 day back order.
Reply
Old Sep 29, 2015 | 01:51 PM
  #722  
Mackhack's Avatar
Banned
 
Joined: Feb 2008
Posts: 0
Likes: 118
Originally Posted by Voland
Parts arrived today. 12 day back order.
Now all that is left is the repair.
Reply
Old Oct 2, 2015 | 04:18 AM
  #723  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Mackhack
Now all that is left is the repair.
Picked the car up this evening. Wasn't allowed but to look at the VMI...for internal use only, but didn't cost a dime. Work and parts all under warranty, replaced the entire tank including the sensor, pump and filter. Rusnak service, Ophelia and Robert, were great...said they must have done 100 of these. I can smell the leather again and the car runs great.
Reply
Old Oct 8, 2015 | 02:14 PM
  #724  
Wolf InTheWeeds's Avatar
Newbie
 
Joined: Aug 2015
Posts: 10
Likes: 0
From: Bay Area, California
2004 w211 E55
entitled to new tank and components?

Hey all you w211 amg gurus
I was pouring over this thread and my 03/04 e55 has had a repair done in 2008 as a recall according to my VMI for the fuel filter module(pic of invoice included). I assume this is for the leaking problems many of you experience.
That being said, it says on my VMI under service packages FUEL TANK with code 47001(pic attached as well).
Does this mean I am entitled to the fuel tank replacement along with all relative components even though I smell no fuel and have no visible leaks?
Based on what Ive gathered from this thread they basically replaced the bare minimum but should have done the full tank etc....
Any Insight would be greatly appreciated!

-Mike





Last edited by Wolf InTheWeeds; Oct 8, 2015 at 02:23 PM.
Reply
Old Oct 8, 2015 | 02:20 PM
  #725  
Voland's Avatar
Junior Member
 
Joined: May 2015
Posts: 35
Likes: 2
2003 E500
Originally Posted by Wolf InTheWeeds
Hey all you w211 amg gurus
I was pouring over this thread and my 03/04 e55 has had a repair done in 2008 as a recall according to my VMI for the fuel filter module(pic of invoice included). I assume this is for the leaking problems many of you experience.
That being said, it says on my VMI under service packages FUEL TANK with code 4007(pic attached as well).
Does this mean I am entitled to the fuel tank replacement along with all relative components even though I smell no fuel and have no visible leaks?
Based on what Ive gathered from this thread they basically replaced the bare minimum but should have done the full tank etc....
Any Insight would be greatly appreciated!

-Mike




My understanding is that ALL parts...tank, sender, pump, and filter...have been updated and in my case replaced. I was told at my particular dealer, Rusnak Arcadia CA, has done over 100 of these.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 11:20 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE