W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Indi oil change and cracked the oil pan?

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Old Mar 7, 2009 | 08:59 AM
  #1  
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Indi oil change and cracked the oil pan?

Anyone else ever have this issue-- having new shoes put (2004 E55) on and while I am there I say, "let's go ahead and change the s/c belt and oil." No big deal, my Indi has done it before. I am standing there watching the wrench being turned and he says "man, this drain plug is in there TIGHT" and about that time I hear "CRACK". I say "what was that?" and he says "the oil pan!" $408 for the lower oil pan (part by itself), the car has now been on the lift for 3 days waiting for the part. Does this make any sense???
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Old Mar 7, 2009 | 09:31 AM
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Originally Posted by rpmnospin
Anyone else ever have this issue-- having new shoes put (2004 E55) on and while I am there I say, "let's go ahead and change the s/c belt and oil." No big deal, my Indi has done it before. I am standing there watching the wrench being turned and he says "man, this drain plug is in there TIGHT" and about that time I hear "CRACK". I say "what was that?" and he says "the oil pan!" $408 for the lower oil pan (part by itself), the car has now been on the lift for 3 days waiting for the part. Does this make any sense???
damn i'm sorry to hear that but what doesn't make sense is why would it crack undoing the bolt, did he maybe turn it the wrong way ......
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Old Mar 7, 2009 | 11:13 AM
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Oh no, this sounds wrong in every way. Stop and find out who did the last oil change. They may have used some kind of thread locker/sealer to prevent a oil leak. The drain plugs (2) in a E55 are one time use only. $408 for the pan is not too bad but the labor will be north of that. ouch
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Old Mar 7, 2009 | 11:27 AM
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Hmm he must have been turning the bolt the wrong way, but I find that very hard to believe
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Old Mar 7, 2009 | 11:32 AM
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So the Indy is going to pay for it, RIGHT?????????? He should.

I have a strict rule with shops: You break it, you bought it. This guy should have gotten the torch out and heated it, rather than just applying more pressure until the whole thing broke. It's pretty clearly his fault...
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Old Mar 7, 2009 | 11:44 AM
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Originally Posted by CWW
So the Indy is going to pay for it, RIGHT?????????? He should.

I have a strict rule with shops: You break it, you bought it. This guy should have gotten the torch out and heated it, rather than just applying more pressure until the whole thing broke. It's pretty clearly his fault...
+1000!!!

Unless, he gave him the "ok" to try....hmmm?
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Old Mar 7, 2009 | 11:49 AM
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Usually when a bolt strips while removing. Its because it was put in wrong and likely cross threaded. Tough break.
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Old Mar 7, 2009 | 11:53 AM
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Originally Posted by Max.H
Usually when a bolt strips while removing. Its because it was put in wrong and likely cross threaded. Tough break.
Right, and that's when you get your drill out. You don't just keep applying pressure until the whole assembly it's attached to breaks...

This guy is a professional mechanic, and he knows better. This kind of outcome is unacceptable. Ideally, he should cover the entire job for free, but if the economy's tight for him, then he should at the VERY least offer to pay at least something towards the part and give the labor on the replacement for free.
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Old Mar 7, 2009 | 12:22 PM
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And some people wonder why some of us do our own oil changes?
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Old Mar 7, 2009 | 03:36 PM
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One of the strange things is that the car was hot -- been sitting about 40 minutes when he started with the drain plug. I figure the same way y'all have -- it was cross threaded last time and you know who did the last oil change (no, not me) the stealer!
My indi has agreed to labor for free since he was turning the wrench so, although I am not happy I am "only" out $408. I figure it is better than if I had been at the stealer, they would have likely done the same thing and then would have tried some BS story about how when they dropped the cover, they found a big mess, and charged me a gazillion! However, it does SUCk!
Oh well, the good news is that I have not had the car for some many days, all I want is my beast back -- 75 degress and sunny here in TN! Thanks to all -- just needed a sanity check!
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Old Mar 7, 2009 | 09:24 PM
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Originally Posted by rpmnospin
One of the strange things is that the car was hot -- been sitting about 40 minutes when he started with the drain plug. I figure the same way y'all have -- it was cross threaded last time and you know who did the last oil change (no, not me) the stealer!
My indi has agreed to labor for free since he was turning the wrench so, although I am not happy I am "only" out $408. I figure it is better than if I had been at the stealer, they would have likely done the same thing and then would have tried some BS story about how when they dropped the cover, they found a big mess, and charged me a gazillion! However, it does SUCk!
Oh well, the good news is that I have not had the car for some many days, all I want is my beast back -- 75 degress and sunny here in TN! Thanks to all -- just needed a sanity check!
Dunno about that. My dealer would have fixed it without a nickle coming from me. Is why I bring them the oil and let them do the rest.
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Old Mar 7, 2009 | 09:35 PM
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Originally Posted by rpmnospin
One of the strange things is that the car was hot -- been sitting about 40 minutes when he started with the drain plug. I figure the same way y'all have -- it was cross threaded last time and you know who did the last oil change (no, not me) the stealer!
My indi has agreed to labor for free since he was turning the wrench so, although I am not happy I am "only" out $408. I figure it is better than if I had been at the stealer, they would have likely done the same thing and then would have tried some BS story about how when they dropped the cover, they found a big mess, and charged me a gazillion! However, it does SUCk!
Oh well, the good news is that I have not had the car for some many days, all I want is my beast back -- 75 degress and sunny here in TN! Thanks to all -- just needed a sanity check!
I still think you're getting a raw deal. The mechanic should pay for the entire thing, period. Parts and labor. He's a professional mechanic, if he breaks it, he bought it. This guy knows better than this.

I think you should tell him you're unsatisfied and he should pay for the new oil pan and labor.
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Old Mar 8, 2009 | 09:35 AM
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i had the dealer crack the pan once on my c230 lease.
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Old Mar 8, 2009 | 10:11 AM
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I thought the dealers and most MB techs use topside oil extractors? Could be way off on this though. I do my own changes this way and learned it from my MB tech.

Reminds me of the time my Harmonic Balancer went out and cracked my upper oil pan. $800 I think with labor so its probably a similar job.

Sorry to hear about your luck.....we have all been there
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Old Mar 8, 2009 | 10:19 AM
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W211 E55 is the only benz that oil extraction is not advised.
Indi oil change and cracked the oil pan?-dcp40516.jpg
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Old Mar 8, 2009 | 10:53 AM
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Originally Posted by CWW
I still think you're getting a raw deal. The mechanic should pay for the entire thing, period. Parts and labor. He's a professional mechanic, if he breaks it, he bought it. This guy knows better than this.

I think you should tell him you're unsatisfied and he should pay for the new oil pan and labor.
I agree with you, that one of my rule too. They breaks it, they paid for it. I can break it at home, why paid someone professional to break it.
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Old Mar 8, 2009 | 11:14 AM
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Originally Posted by Peter_02AMG
I can break it at home, why paid someone professional to break it.
Yeah, that's EXACTLY my thoughts too! If I wanted to fukk it up, I could just do that myself for free...LOL.
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Old Mar 12, 2009 | 05:29 AM
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I had a similar issue with my E55 oil pan. I'm surprised its only costing you $400. I think when I went to the dealer, they wanted $600 for it? Either way, I just took my pan to a welding place & they fixed it up for around $50. It does depend on how much is cracked but I'm sorry to hear about that...Let me us know how everything turns out...
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Old Mar 12, 2009 | 07:57 AM
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Why

the heck was he removing the pan plug in the first place?
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Old Mar 13, 2009 | 04:04 PM
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Originally Posted by Yacht Master
W211 E55 is the only benz that oil extraction is not advised.
Actually, same with the 63

Thank you very much for your post.

The drain plug at the front of your E 63 AMG engine is not convenient for draining the oil. Following the service instructions on the E 63 AMG, only the drain plug in the oil pan at the back of the engine is appropriate for draining the oil. Extracting through the dip stick is not possible either. A nearly complete emptying is guaranteed while your engine is at operating state temperature. A possible remaining quantity in the front area is negligible.

We hope this information finds you helpful.

Best regards,
AMG Private Lounge Team
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Old Mar 13, 2009 | 06:47 PM
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Originally Posted by komp55
And some people wonder why some of us do our own oil changes?
+1 on that... my service D is comin up on my 63, going to do Item 3 (oil change) myself before heading to the dealer for service items 2 & 4... ordering my bolt right now
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Old Mar 13, 2009 | 08:43 PM
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Originally Posted by Jon2007E63P30
Actually, same with the 63
Thanks Jon,

Noted, and as well, I understand the 63s oil cooler has a plug too.
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Old Mar 13, 2009 | 09:06 PM
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something sounds wierd... oil pan threads are very, very hard to cross thread. And the only time ive every seen them crack is when there over tighened but you would of noticed a oil leak... a large one... there more likely to strip the head off .. i do between 10-15 services a week and have never had one crack coming out.. to do the pan in that car the subframe needs to be dropped so if he is covering labor you might not want to push its a big job

good luck
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